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Bold Commerce

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Reviews by verified Xero users.
2.4 out of 5 stars
80 Reviews

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Most recent reviews

Leo Walton
Posted 22 Oct 2022
1 out of 5 stars

Was ok, now they've introduced paid only not worth it

We only process a few transactions a month through Shopify and this app, although buggy, did help reduce the time needed to reconcile. Now that it costs a minimum $19.99 a month it just isn't worth it. The functionality wasn't even that great and even if we were doing more transactions I'm not sure $19.99 a month would be worth it. Oh well, back to doing it manually.
Rhys Foster
Posted 7 Oct 2021
1 out of 5 stars

Completely failed

I thought this started out great, carrying over invoices from Shopify. Then learnt it had been assigning the wrong SKU to all of the orders. Now integration has completely disappeared and can't seem to resolve it. Wouldn't waste your time!
Sebastian Wolff
Posted 31 Jan 2021
1 out of 5 stars

DO NOT USE - Abandoned integration

Bloat features were added instead of fixing critical infrastructure. Customer support is absent. Sync breaks without notification. Errors are unsolvable and riddled with cryptic messages like "A NoMethodError occured when saving the order." Unsolvable 500 Error pages. Archived Xero Contacts are impossible to change. Navigation is a pain. The "Mapping" page never loads -- customer support mentioned that it does take 10+ minutes. There is no priority placed into resolving critical bugs for a semi-functional overpriced app. Bold and Xero have abandoned supporting you and this app.
Nick Leighton
Posted 30 Nov 2020
1 out of 5 stars
*** DO NOT USE THIS APP *** There are huge glitches with how this app syncs with is also 100% not compatible with Safari. Bold has made it clear they have no interest in actually supporting this app or offering any service for it.
Mark Baner
Posted 19 Nov 2020
2 out of 5 stars
I have a client who runs a store on Shopify in the Chicago area. She wanted to add invoices as and when an order is placed on her Shopify store. We first suggested her Xero's integration with Shopify. We used it for a week and found out the following 2 issues with this: 1. The order transactions aren't pulling in the item code, and as such, inventory (cost of goods) isn't being tracked accurately, and 2. The data is not being synced automatically. Having said that we loved using Xero for everything else. The invoice management tool is really easy to use. But for the Shopify integration we had to look for another tool. We started using ( It's pretty good. Does the job it's supposed to do perfectly. We are using it to automatically create invoices for our client's paid orders. We also use it to add payments in Xero for Shopify fulfillment events. We could have used Xero's native integration if not for its flaws I've mentioned above.
Irwin Hau
Posted 31 Oct 2020
3 out of 5 stars
We're looking at different Shopify into Xero options for clients who are looking for integrations with their online store and new ecommerce business. Researching for our web design Sydney ( agency division, it doesn't seem to read as the most cost effective solution, especially with the new charges that everyone has also mentioned. Is there any alternatives or improvements to this? I know some other web development agencies, and some other website developers use Zapier for these sort of integrations as well.

Response from Xero

Appreciate your trying to engage with others in the thread here, Irwin. However, being a review page each person can only comment once to leave a review and star rating. If you'd like to talk more about apps with your community, feel free to start or join in a discussion ( across in the 'Connected apps and services' topic across on Xero Central. 🙂
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.