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Deputy

By Deputy
Featured app
4.07 out of 5 stars
Free 31 day trial available
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Simplify Shift Work with Staff Scheduling, Time Tracking & Labor Compliance. Generate Xero invoices in one click from employees' worked time!
Rated
4.1
out of 5
Reviewed by
134
Xero users
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Overview

Deputy is the leading solution for businesses managing shift workers, including those in hospitality, retail, healthcare among other industries. Connect Deputy and Xero and you’ll spend less time organising your team (and their paperwork), and more time where it matters.

  • Insights driven rostering that creates optimal schedules in minutes.  With Deputy's intuitive drag and drop roster builder, you can see live wage to sales reporting and easily copy and paste shifts or whole templates across the days and weeks you need. Alternatively, you can use Deputy’s AI powered scheduler that looks at employee availability, training levels, and budgets to build your optimised schedule in a single click. 

  • Modern time tracking software that captures accurate, digital timesheets on any device. With leading apps for iOS and Android, employees can clock in and out for their shifts on their personal device, or a fixed Kiosk on site. Using geolocation capture and facial recognition, you can ensure the right people are in the right place at the right time. Digital timesheets are automatically created after every shift and sent to managers to review and approve with a single click. 

  • Employee management and wellbeing tools that keep your team engaged. Features like leave management and unavailability allow employees to request time off and avoid conflicts, while features like open shift and shift swapping give them more control over their schedule. Deputy’s Shift Pulse product gives managers a direct line into how employees are feeling after each shift so they can pick up on any patterns earlier to reduce employee churn. Lastly, Deputy’s HR product gives new hires a 5 star experience from their first contact with your business. From interviewing to collecting relevant onboarding documents digitally, so they’re ready to get started on their first day. 

  • Powerful reporting, to surface the data you need to drive your business forward.  Leverage Deputy’s pre-built reports that surface the most commonly used insights like wages vs timesheets vs sales, or custom build your own report to find the detail you need about how your business is running. 

  • Streamlined payroll, taking your pay run time from days down to minutes. With your approved timesheets sent straight into Xero, there’s no double handling of data and reduced chance for human error — so you can complete your pay run in just a few clicks.

Deputy is trusted by over 300,000 workplaces to simplify rostering, timesheets, award interpretation, and manage new hire onboarding, staff communication, and engagement.

Deputy
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Deputy + Xero

Connecting Deputy and Xero saves you hours of business admin time. Employee information can be added in just minutes from Xero. Every payday, timesheet data can be exported straight into Xero, ready to complete a pay run, so there’s no double entry of data.

Additionally, where time billing or contractor invoicing is required, Deputy’s digital timesheets can be used to generate Xero invoices in a single click.  

Xero users can also take advantage of Deputy's in depth pay rate management, allowing you to configure pay rates per area of work, and offering award interpretation based on many of the Australian awards published by Fair Work Australia.

Connecting Deputy and Xero also syncs employee leave balances between the two platforms, so employees always know exactly how much leave they have.

The seamless integration between Xero and Deputy is trusted by thousands of shift based business owners to streamline their employee management admin.

Reviews & ratings

4.1 out of 5 stars
134 Reviews

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Most recent reviews

LL
Lauren Lance
Posted 5 Jul 2024
1 out of 5 stars

Misleading Pricing Information

We started using Deputy in 2018. Till recently, it provided the functionality that our business required. Like many in the retail industry, we have experienced difficult times recently and in the last 6 months have closed 3 locations, going back to just one. I have been reviewing all our subscriptions and noticed that the monthly $27.50 charge seemed to be over the $8pp charge I thought we were paying for (we are now down to 2 staff). I contacted Deputy and received a prompt response from a service agent. When I highlighted the discrepancy, all they could do was provide a generic copy and paste link from a which justifies the minimum $25 monthly charge to covering "our upfront set-up and ongoing support and technology costs". The worst part of this experience is the fact that when I highlighted to the agent that the monthly charge is not displayed on their pricing page on their website as it is on one of their competitors, RosterElf, they ignored me. This is quite frankly deceiving, in addition to not being displayed on the pricing page, it’s also not detailed on the dashboard to a deputy user either. This is only mentioned/ hidden on help centre page of the website. We have now cancelled our subscription and found an app that suits our budget and functionality requirements. If you’re reading this and you’ve made it this far ;) we have now switched to Droppah- great news, it’s free for teams of up to 11 and even offers integration with Xero for payroll.
One person found this review helpful.

Response from Deputy

Hi Lauren, Thank you for taking the time to leave us this feedback, and we’re sorry to see you leave us as a Deputy customer. In 2022, we introduced a minimum monthly spend to ensure that we are able to continue building a product that serves our customers today, and into the future while also delivering an excellent level of customer service. Despite our best efforts to communicate this change at the time via several emails, it seems that unfortunately in this case the emails may have been missed, and we’re sorry that this change took you by surprise. We are disappointed to hear that you feel misled with our pricing, as we pride ourselves on our pricing transparency, with all details about our pricing listed on our website’s pricing page (deputy.com/pricing). Our minimum spend details can also be found on our pricing page, within our frequently asked questions. We wish you and your business all the best, The Deputy Team
SB
Sara Baqar
Posted 1 Jul 2024
4 out of 5 stars
Overall a very efficient way of managing roster scheduling and payroll obligations. The leave balances do not sync with Xero as well as I would like however excellent integration overall.
LM
Louise Murray
Posted 1 Jul 2024
4 out of 5 stars

Deputy and Xero

Deputy works well most of the time with Xero, but sometimes, unless everything completely matches between the two apps, there can be glitches, which is frustrating and slows things down. on occasions where we have needed tech support, each support team has said it is the other apps problem. Even more frustrating!

Additional info

Shared data

Xero
Deputy
Timesheetsshared from Deputy to Xero
PayItemsshared from Xero to Deputy
Employeesshared from Xero to Deputy and from Deputy to Xero

Functions

Payroll HRTime tracking

Industries

HealthRetailHospitality

App details

By Deputy
Added in 2016

Countries

Australia, Canada, Global, Hong Kong, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Contact supportsupport@deputy.com

31 day free trial available

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.