Shiptheory can help your business
Sell products and/or services
- Send/ship products to customers
Overview
The Shiptheory Xero App enables online retailers to connect with all carriers seamlessly, automatically print shipping labels and return tracking numbers within seconds.
Key Benefits:
Time-Saving Automation Improved Customer Satisfaction Adaptable Functionality Extra Optimisation Features
Time-Saving Automation
With Shiptheory, businesses can efficiently manage fulfilment and tracking tasks within Xero, eliminating the need to switch between platforms. This valuable solution benefits all Xero users involved in domestic and international shipping, resulting in substantial savings on custom integration costs, reduced shipping expenses, and minimized administrative overheads.
Shiptheory has an automatic shipping rules engine that selects required carrier services, eliminating any manual input. This means that carrier-specific shipping labels can be generated from within Xero with one click.
Businesses can simultaneously connect to multiple carriers such as Royal Mail, UPS, FedEx, USPS, DHL, DPD, and many more.
Improved Customer Satisfaction
Increase shipping volume with fewer resources and enhance staff productivity by allowing them to focus on higher-value tasks that contribute to increasing revenue.
Automatically notify customers on dispatch and provide tracking information to increase customer satisfaction and enhance the end-to-end delivery service. Faster dispatch times result in happier customers. Tracking information can be found in Xero to support businesses' customer-facing teams.
Adaptable Functionality
Improve precision and reduce errors when picking products by using Shiptheorys user friendly interface which includes barcode scanning, digital picking lists, an in-depth Reporting suite, and much more.
Businesses can choose whether to use Shiptheory through Xero, one-click label generation, or configure Shiptheorys dashboard as an order management system. Use shipment tags, extensive filtering options, and tabs to control shipments and improve shipping efficiency.
Extra Optimisation Features
Returns Portal - allows visibility and control over customer returns. The Streamlined Returns Suite increases consumer purchases, customer retention and improves business efficiency.
International Shipping - the cross-border compliance tool ensures businesses fast, cheap, and hassle-free shipments globally. Including electronic commodity information capture, DDU/DDP, IOSS to produce physical or digital commercial invoices and CN22/23.
Address Validation - Automatically amend addresses that don't match and ensure no parcels are lost again.
AI-generated Handwritten notes - Penmanship feature personalises the journey for consumers to increase repeat sales, boost brand loyalty or manage over stock issues with ease.
Green Shipments - offset carbon emissions and decrease consumer carbon footprint through one click of a button.
Shiptheory + Xero
Overview
Xero integrates with Shiptheory to automate the production of shipping labels and processes this through the use of "invoices" rather than "orders" or "shipments". Xero will send Invoices to Shiptheory every time a new invoice is created or an existing Invoice is updated. Invoices will appear on your Shiptheory dashboard like usual and from there will follow the same process of being booked in.
You can either set up shipping rules so Shiptheory automatically assigns a carrier and service, prints the label and returns the tracking number.
Or log into the Shiptheory interface to manually select the required carrier and pick your products before you ship.
How to get Set up
After signing up for a Shiptheory 14 day trial at https://shiptheory.com you will be prompted to select your 'sales channel'. From this page, select Xero to enable it within your account. Once enabled, click "Connect" to enable Shiptheory to access your Xero. You will be redirected to Xero to confirm the connection and then redirected back to Shiptheory.
Configure Settings
Manage what data is downloaded and uploaded from Xero. This may be any of the following:
Add Notes & Tracking to Xero
Choose whether notes about shipment booking activity from Shiptheory are posted into your Xero invoices History section.
Attach Shipping Labels to Invoices
Once a shipment has been successfully booked in Shiptheory, would you like the shipping label PDF to be made available from inside your Xero invoices?
Attach Export Documents to Invoices
You can choose whether any international customs documents are uploaded with shipping labels to Xero if the "Attach Shipping Labels" option is enabled. Note that this setting is subject to the settings set in your Import/Export Documents settings.
Mark Invoices Sent To Customer
Controls whether the original invoices in Xero are marked as "Sent to Customer" once a shipment has been booked in Shiptheory.
Default Product Weights
Since individual product weights are not able to be specified in Xero, a default weight can be entered here to be set to each product downloaded from Xero. This setting is in kg.
Getting started
Getting started with Shiptheory and Xero is a straightforward process, consisting of three simple steps:
1. Sign Up:
Begin by registering for a 14-day free trial. Shortly after, one of our onboarding team members will reach out to discuss how we can tailor our services to meet your business needs.
2. Connect Accounts:
Step two involves connecting your Xero and Carrier accounts. This integration just requires your login credentials you would currently use for these platforms.
3. Configuration and Testing:
In the final step, we can help to configure printers and conduct testing. Choose to manage shipments manually through the Shiptheory dashboard, utilize barcode scanning for warehouse product selection, or customize your dashboard using filters and tags. Our team will demonstrate the additional optimization features like Returns Portal, Handwriting AI Tool or Reporting Suite - we'll let you decide which extra functionalities suit your business requirements.
Our dedicated Onboarding team are the real shipping experts who will guide you through this journey. We prioritize Xero users success and aim to have businesses shipping automatically in no time.
For assistance or inquiries, feel free to reach out to us via phone at +44 117 403 4313, email at support@shiptheory.com, or through our live chat within the app.
Don't delay—start shipping smarter and faster with Shiptheory and Xero today!
