You’re on the Hong Kong site
  1. Back to app listing


Reviews & ratings
4.9 out of 5 stars
504 Reviews
5 star(96%)
4 star(3%)
3 star(0%)
2 star(0%)
1 star(1%)
Eleanor Milne
5 out of 5 stars

Mapping correction.

Went through mapping options together systematically to determine where our error was till we found it then all was rectified and good to go forward. Jess was kind, patient and knowledgeable, a pleasure to deal with. Thank you.

Response from A2X

Thank you for taking the time to write this review, Eleanor. It means a lot to us. We are glad to hear that you were able to work with Jess to get everything set up to suit your requirements. If ever you need further assistance, we have a whole support team of amazing individuals eager to help you anytime. We are just a click away, based around the world, easy to talk to, and very supportive. Thanks for choosing A2X and helping us improve and grow!
Vicky Leong
5 out of 5 stars

Great tool and support!

Easy to use and the support team is always helpful! Highly recommend

Response from A2X

Thanks for leaving this review, Vicky. We appreciate and value your feedback. We look forward to working with you long into the future. Thanks again for your support.
nicky kaplan
1 out of 5 stars
Impossible to get hold of anyone at a2x. They dont even reply on the chat

Response from A2X

Hi Nicky, Thanks for leaving your review here and we are really sorry to hear you have experienced delays with support. On weekends, there can be short delays however on weekdays, we have a 24-hour chat service available. We'd like to make it up to you by providing you with further onboarding and ongoing assistance. We definitely want all A2X customers to feel the ease of ecommerce accounting automation and we strive to provide a gold standard of support. We'd be really grateful for the opportunity to assist you privately as I am sure we can turn things around quickly and easily. Please contact our support team at your convenience and we can schedule some time to meet together to discuss your needs, any concerns you have and your ongoing use of A2X. Once again, we appreciate your feedback here and we do hope that we will have the opportunity to make it up to you. Thank you, Iona, A2X Customer Success.
Anita Sajkiewicz
5 out of 5 stars

Fantastic tool!

It's a top level app that does incredible job when it comet to complex accounting for eCommerce businesses. Love it!

Response from A2X

Thank you so much for your feedback here, Anita. We would not be able to grow and develop without the incredible support we receive from wonderful people such as yourself. We are so happy that you are loving A2X, and our ears have been and will always be wide open to any suggestions/feedback on how we can improve - our software keeps being refined based on all the intel shared by our customers.
Jeffrey Bédard
5 out of 5 stars

Very Helpful

Great app that simplifies the reconciliation for e-commerce, especially if your dealing with multiple currencies.

Response from A2X

Thank you, Jeffrey, for taking the time to support us in the online world, it really means a lot to us. Simplification and automation of the reconciliation in a very dynamic e-commerce accounting sector is the purpose of A2X as well as meeting the different needs of our customers and providing top support. Thank you for choosing A2X and we are looking forward to our continuous collaboration.
Jay Mann
5 out of 5 stars
A2X is a top piece of software and is very easy to use, with great support to make the process of using A2X even easier.

Response from A2X

Thank you very much, Jay, for summing it all up so nicely and for your continuous kind support. We really love to have such long-term relationships with our customers, and assisting you is always such a pleasure.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.