I’ve been using ServiceM8 for around six years now. Over that time, I’ve tried a range of other management systems, but I’d choose ServiceM8 again without hesitation. It’s straightforward to use and incredibly easy to set up. The technical support team is consistently helpful, which makes a big difference. From capturing site visit details, preparing quotes, confirming information through forms, running checklists to ensure everything’s ready, sending daily client updates, and finalising invoices — it handles the full workflow seamlessly. One feature I really value is the ability to archive unlimited information within each job card. Having all relevant documents, notes, and details stored in one place for every job keeps everything organised and accessible. The Knowledge add-on is another standout feature that more tradie businesses should take advantage of. It’s an excellent internal resource for training, processes, and double-checking information — especially for growing teams. I also appreciate the daily auto-updates on the dashboard, showing revenue, completed jobs, and quick reports. It’s a simple but motivating way to track progress and performance. On top of everything, ServiceM8 is one of the more affordable options on the market, which makes the value even stronger compared to other platforms. I would confidently recommend ServiceM8 to any trade business looking for a reliable job management system.

We have been using ServiceM8 for about 8 months now and are finding it fantastic. Amongst many other things the integration it has with Xero is such a time saving feature. It certainly saves time, but also give you options of how and when you send invoices to customers. We love it.

We run a trade business and using ServiceM8 keeps everything organised and professional. The integration with Xero saves so much time as well.

ServiceM8 has made admin work smoother. Being able to send off things immediately has been a time saver. Attaching pictures/files and sending work orders to staff out and about ensures us meeting customers needs efficiently.

ServiceM8 has been a fantastic and seamless integration for my business. It has simplified my workflow, reduced admin and made day-to-day operations far more efficient. Connecting it with Xero has streamlined everything even further. Highly recommend it to any service-based business looking to scale and operate more professionally.

Before service m8 I was using calendars or writing jobs in a diary and sending them to staff. Now i can simply add it to service M8, they get there jobs from there own app on their phones and once complete it lets me know with any photos or comments added to the job by staff. Much easier and simpler from staffing to invoicing