1. Back to app listing


Reviews & ratings
3.9 out of 5 stars
115 Reviews
5 star(64%)
4 star(10%)
3 star(3%)
2 star(3%)
1 star(21%)
Marina Legge
5 out of 5 stars

Really helpful support

Thahmina dealt with my query in a very clear and concise way that I could then sort out the issue very easily. Will definitely recommend GoCardless to others
Eva Soerens
3 out of 5 stars

Not a huge fan

GoCardless pulls money from my clients, just like it should. However, if I need to do any editing in Xero of old invoices, GoCardless thinks it is a FRESH invoice that needs paying, charging my client TWICE! Which, in case you weren't sure, is not a good thing. Especially when dealing with someone else's money. There needs to be an easier way to cancel bank pulls. I am looking for a different way for my clients to pay their invoice. I can't trust GoCardless not to do its own thing.
Jo Scott FCCA
5 out of 5 stars

Excellent customer service

Speedy, friendly assistance from Sarbjeet on customer services. I had an off the wall query which was dealt with professionally and speedily. As an accountant using this software, I am more than happy to recommend it to my clients.
Jana Swart
5 out of 5 stars

Great support

I received great support and guidance in the implementation of the GoCardless and Xero integration.
Christine Sy
5 out of 5 stars

Superb Customer Support

Gocardless support are awesome as always. Issues are resolved immediately, and they are very helpful and friendly.
Lyn Bromley
5 out of 5 stars

Run through of Xero GoCardless integration and resolution of a ticket

My experience with Sarbjeet was second to none. Her manner was very encouraging and I learnt a lot on the call. Sarbjeet was able to help me resolve my problem and ensured i thoroughly understood why the issue had arisen. We are new to using Xero so used to working in a very different way with GoCardless but Sarbjeet has given me confidence to test a small batch first next month with a view to mavoing over to Xero/GoCardless full integration. Well done Sarbjeet for your help on the call. She's an asset to you :)
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.