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Square

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Reviews by verified Xero users.
3.7 out of 5 stars
53 Reviews

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MK
Michael Kordek
Posted 16 Sep 2025
5 out of 5 stars

Great Customer Service

Customer support helped me fix up some mistakes I had made and misunderstandings I had in my Square/Xero reconciliation. All is working well now. Thank You!
DH
Dedan Hughan
Posted 15 Sep 2025
1 out of 5 stars

Not Working

Just stopped working, Interrupting cash flows
VP
Vicky Paradisis
Posted 9 Sep 2025
1 out of 5 stars

Buyer Beware

Terrible "integration" - same problem as so many others - doubling up of transactions and random invoices created. Cannot work out how to fix this and cannot wait for my client to stop using Square. Would not recommend this to anyone.
NH
Nick Horrocks
Posted 7 Sep 2025
1 out of 5 stars

Doesn't work

Should have checked all the 1 * reviews first, Transaction data is incorrect.
JP
Jo Packham
Posted 26 Aug 2025
1 out of 5 stars

Locked out of account

The sole authorised user of Square left the organisation in unhappy circumstances. Business was locked out of Square. Square Support said"bad luck - start a new Square account". Not in this lifetime.
One person found this review helpful.

Response from Square

Hi Jo, sorry to hear your poor experience. Could you please provide me with your contact details and I'll have Square Customer Success reach out ASAP to alleviate your issues. Thanks, Matt.
JH
Jason Hayden
Posted 21 Aug 2025
1 out of 5 stars

Income Recorded Twice - no easy fix

Although everything looked good at first, I have now realised that all transactions in Square are recorded twice in Xero with no straight forward way to solve this. I have searched to web for solutions but only found many people struggling and failing to solve the problem. Obviously this gives a false recording of sales and has affected one Activity Statement which I will now have to correct.
One person found this review helpful.
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