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Flex Financial Reporting

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Reviews by verified Xero users.
4.9 out of 5 stars
134 Reviews

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JF
John Fallon
Posted 13 May 2024
1 out of 5 stars

Does not work with new Xero reports

I recently downloaded this app and tried to run reports in excel and this did not work. When I contacted support they said the out of the box P&L is part of the new “V2” reports Xero rolled out last year (see ttps://blog.xero.com/product-updates/switch-to-new-reports/). Unfortunately, Xero have not updated the API with these reports as yet. I would support if this has been completed before downloading this app.

Response from Flex Financial Reporting

Thanks for your feedback John. Flex gives you direct access to the Xero API “as is” and features evolve with the API as new releases are made by the Xero API team. The Xero API is maintained independently from the main Xero application that you use day to day and not all datasources or reports are available. I’m certainly disappointed to get a 1-star review for something out of my control, but I’d encourage you to voice your feedback directly to the Xero API team (there is a Xero UserVoice page where you can vote for features) and hopefully they can put more datasources and reports on their development roadmap.
CM
Chris Mottram
Posted 16 Aug 2023
5 out of 5 stars

Reporting

Great app to link Xero data to Excel reporting. Has solved our short-term reporting needs. Some basic tech knowledge required, but really well supported by Ruairi who returns queries almost real time.
AJ
Asim Javed
Posted 13 Aug 2023
5 out of 5 stars

Excellent Support

Best tool ive used with xero and the customer support is top notch.
JY
Jun Yan
Posted 10 Aug 2023
5 out of 5 stars

Amazing support

Ruairi, amazing job with the software, works as intended. Also provides very timely support when requested and managed to help fix a back-end issue created by changes to Xero reports. Highly recommend the software + the support provided.
MG
Mark Gummerson
Posted 20 Sep 2022
5 out of 5 stars

Xero Budgets

Ruairi – Many thanks indeed for putting the functionality into Flex to allow us to extract our Xero job budgets, this is a huge time saver for us and also for sorting the order sequence at the drop of a hat – again another time saver !! Many thanks. It is so useful to be able to communicate by email directly with the developer of the software – such a personal touch. Regards Mark Gummerson Head of Finance - T J Crump Oakwrights Limited
AA
Arhial Aleman
Posted 15 Mar 2022
5 out of 5 stars

Run-time error solved within the day

Ruairi kept his word that he will give me the solution for the run-time error that I encountered within the day. Provided that he has all the necessary information from my end in order to troubleshoot the issue and indeed it really amazes me since I never have this kind of technical support that replies to you immediately with concrete solutions in hand. Thank you so much.
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