I had some issues with my Square Balance not integrating with Xero and it turned out I needed to upgrade my Xero plan. Ruby did a great job at solving my issue.

Ruby from Amaka is prompt and very accommodating with my requests. Also solved my query and requests with quick turnovers.

After doing a few Customer transactions, unless I'm missing something, it's become clear that individual transaction fees often need to be separated-out; this because (unlike competitors) Square lumps individual fees these together with other Costs Due (to Square). This makes Reconciliation very time consuming and overly complex imo.

The app developers cannot resolve and issue with DoorDash 0% tax and as a result the app has become unusable. Support is friendly but the issue remains unresolved.

Ruby did a great job with assisting me with the Square + Amaka integration along with answering any questions I had!

Great support fixed issue in no time