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ezyCollect

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Reviews by verified Xero users.
5.0 out of 5 stars
30 Reviews

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Andrea Atzori
Posted 22 Jul 2020
5 out of 5 stars
As a small business owner I was finding it more and more difficult to be on top of my finances and didn't have the time to chase all overdue payments, plus it was difficult to follow up on the communication with all our clients. Until searching on Google for A/R automation solution I came across a paid ad for ezyCollect. What a game-changer that was, and I wish I had found them earlier. The 30 day free trail was a no-brainer and the the onboarding was smoothless. The team took the time to really understand our business and take us through how the tool could help us to automate all the tasks we were struggling with and save an incredible amount of time. For anyone that might be on the fence and considering ezyCollect, do it! You won't regret.
PC
Paolo Coniglio
Posted 8 May 2020
5 out of 5 stars
We have implemented EzyCollect for a number of clients and they all said "it's like switch!, customers just start paying!" We love the automation and knowing that the moment invoices are overdue, reminders are sent promptly to customers. The Thank You for Paying email is such a great touch! Makes your business looks so professional with your clients. Cash flow is a fundamental part of the business and Debtor Management is the key to positive cashflow. EzyCollect just helps the hard task of following up all your clients for money. The support is great and the guys are so friendly. So happy with this product!
BR
Brodie Rembert
Posted 22 May 2017
5 out of 5 stars
We’ve had excellent support from the ezyCollect team. It helps that they are Sydney-based so we are doing business at the same time. We got training as we started our trial period, and the team is always on hand and respond to any questions or issues really quickly. They prioritise their customers better than any of our other providers. Well done!
KS
Katie Stott
Posted 18 May 2017
5 out of 5 stars
ezyCollect has been a great new tool in our business. I’ve found that customers no longer ignore our email reminders because we now have a system to keep sending reminders. Customers know we always follow-up for payment. The email tracking feature shows me when a reminder email has been opened, so I feel well-informed whenever I respond to my customers. Because we’re on the front foot with sending payment reminders, I’ve found that our customers are more open with us, and willing to have a conversation about payment. Before, it was easy for them to hide and pretend they never got our invoice. I really like this product. It works for our wholesale business because it saves time and now cash flow is more predictable which is really important in a seasonal business like mine.
LD
Logan Desmond
Posted 15 May 2017
5 out of 5 stars
ezyCollect gives our business a lot of options when it comes to managing debtors. Even though it’s an automation system, the thing that differentiates ezyCollect from other software on the market is how personalised you can make it. All my email reminders have my logo and come from an email address in my business. I rewrite the templates so my customers know it’s me and they respond and we can start a discussion about payment. I can also reach my customers by SMS reminders now and that was too hard to do manually. A feature that they’ve just introduced is being able to remove a particular invoice from the reminder schedule. I love this! This means I don’t have to stop the whole reminder schedule for a customer just because one invoice is in dispute. I wish I had started ezyCollect sooner. It’s an excellent product and the team is great.
BJ
Bianca Jackson
Posted 10 May 2017
5 out of 5 stars
ezyCollect gives our business a lot of options when it comes to managing debtors. Even though it’s an automation system, the thing that differentiates ezyCollect from other software on the market is how personalised you can make it. All my email reminders have my logo and come from an email address in my business. I rewrite the templates so my customers know it’s me and they respond and we can start a discussion about payment. I can also reach my customers by SMS reminders now and that was too hard to do manually. A feature that they’ve just introduced is being able to remove a particular invoice from the reminder schedule. I love this! This means I don’t have to stop the whole reminder schedule for a customer just because one invoice is in dispute. I wish I had started ezyCollect sooner. It’s an excellent product and the team is great.
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