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XportMyData

By XportMyData
2.82 out of 5 stars
Take control of your data. XportMyData is the simple, automated backup solution for your Xero data.
Rated
2.8
out of 5
Reviewed by
11
Xero users
Listed for
3 years
October 2020
Key functions
Accountant tools
Other

Overview

Want the peace of mind of having an offline backup? XportMyData is the cost-effective, set-and-forget solution that backs up your Xero data in the place of your choice - online or offline.

With XportMyData, you are in control:

  • Your data is protected, you cannot afford to lose sensitive business data. With XportMyData automated backups, you know your data is protected in the event of an accidental deletion by you or your team, outages or malicious attacks on your data both externally or from within your business. Although Xero is great at keeping your data secure, they recommend you regularly perform your own backup.

  • You control your data, with XportMyData you have control over where data is stored, so you have peace of mind knowing you can download a copy of your Xero data whenever and wherever you need. XportMyData is automated so the backup process is hassle-free, plus you get all your Xero files/invoices exported out.

XportMyData
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XportMyData + Xero

With XportMyData, you get a complete backup of your Xero data

  • Accounting Data, full export of all your accounting history from when you first started with Xero

  • Files/invoices, all your saved invoices, PDFs, image files etc. you have uploaded and attached to Xero

  • NZ Payroll, full export of all data loaded

Find our more here Data-Flow Diagram

Reviews & ratings

2.8 out of 5 stars
11 Reviews

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Most recent reviews

JS
John Sandells
Posted 22 Feb 2024
1 out of 5 stars

Don't use them

I have been with them 3 months and so far have not had a full backup, their support it poor and they don't respond to emails, there is no way to cancel my card, they are a rip off.
SC
Stephen Camilleri PY
Posted 31 Oct 2023
1 out of 5 stars

does not work and support slow to respond

I'm leaving a review here out of frustration. First of all I ran a trial (all good, partial data). Then when I tried to run a one-off, it would not work without Support input and the result was an incomplete export and Support has ghosted me again. I would not consider this a reliable export tool at this time.
AM
Ali Mollapour
Posted 25 Jul 2023
1 out of 5 stars

Scam

Never able to use the service. Impossible to cancel and support not exists. Stay away.

Response from XportMyData

Hi Ali, We're genuinely sorry to hear about your experience with Xportmydata. Your feedback is incredibly important to us, and it's clear we fell short of your expectations. Here's what we've done to improve: We've addressed and resolved the initial difficulties related to signing up for our service. Our support system has been revamped, aiming to provide more timely and effective assistance for our users. We've made continuous improvements to our software, including refining our backup process. Now, accounting data backups are completed straight away, while any attachments may take a bit longer due to Xero's daily limits. This ensures that your crucial accounting data is backed up quickly, and we continue to chip away at the attachments until they're all backed up. Additionally, your case involved a particularly large volume of data, which is highly unusual compared to typical user backups. We've been working diligently to adapt our systems for outliers like this, to ensure smoother service going forward. We're committed to delivering a quality service and please don't hesitate to reach out to our enhanced support system to discuss any further concerns you may have. Thanks, The Support Team

Additional info

Functions

Accountant toolsOther

Industries

Professional servicesAccounting

App details

By XportMyData
Added in 2020

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Setup walkthroughContact supportsupport@xportmydata.com

Get started with XportMyData

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.