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WorkflowMax by BlueRock

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Reviews by verified Xero users.
2.2 out of 5 stars
76 Reviews

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HS
Hannah Smith
Posted 21 Oct 2024
5 out of 5 stars

I like the app

We used WFM powered by Xero and have done the mirgration to WFM by BR. While there has been some issues there has also been some wins. The greatest thing about WFM by BR is the support that I receive from the support team, especially from Alex. She goes above and beyond when finding out the option that works for you on ways around it or getting the fix resolved from productions and letting me know when it should be implemented.
One person found this review helpful.
JL
Josh Licence
Posted 21 Oct 2024
5 out of 5 stars

Great platform for job-based businesses for clear financial performance of their jobs

I've worked with the WFM by BR team for a long time as a partner and as a user - we use WFMBR for our business, Apparatus Quo as well. I love the clarity we get on our job based profitability and performance, and all of this can feed through into Xero aligned to how we report and segment our data. For our clients, we have many who are loving the platform and we are all excited for the roadmap and each additional feature that comes out, kudos to the team!
3 people found this review helpful.
HT
Hamish Taylor
Posted 19 Oct 2024
5 out of 5 stars

Great product

Product is working well and the functions are sufficient for our needs. Definitely the best value in terms of functionality and cost. Well done to the team for getting this built in such a short time.
3 people found this review helpful.
MM
Michaela Mycroft
Posted 9 Oct 2024
1 out of 5 stars

Unstable and Unworkable

We used WorkflowMax by Xero for a number of years it was fairly basic but it did work. We migrated over to Bluerock WorkflowMax fairly seamlessly but in the months since we have been using it, it has got worse not better! We have experienced bugs, clunkiness and instability issues across the whole system. Intermittently it just does not respond or functions do not work. The system is so unstable and the customer service is so slow that it has started to impact our business, thereby making it unusable as a valuable business tool.
3 people found this review helpful.
AP
Adam Pinkerton
Posted 25 Sep 2024
1 out of 5 stars

Rubbish system

Our business used WorkflowMax by Xero for nearly two years, and while it had its strengths, it also had notable flaws. When Bluerock announced they were redesigning it from the ground up, I thought it would address these issues and improve the product. Unfortunately, I was mistaken. The new system has been a significant disappointment, and I can’t understand how Bluerock considers this a product worth charging for. Thankfully, I’ve found a much better platform for my business and couldn’t be happier with the switch. I strongly encourage anyone considering this product to explore other options; you’ll likely find yourself frustrated and disappointed.
4 people found this review helpful.
AW
Alex White
Posted 22 Jul 2024
5 out of 5 stars

Constant Improvments

They have been amazing at keeping us informed of the updates that have been completed, and those that are in the works Millie has been amazing at answering our queries Worth dealing with the teething issues!
4 people found this review helpful.
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