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Paidnice

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Reviews by verified Xero users.
5.0 out of 5 stars
79 Reviews

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EL
Esmerelda Loots
Posted
5 out of 5 stars

Highly Recommended - Great Support and Reliable System

Fantastic app with exceptional customer service. The team is responsive, listens to customer feedback, and acts on suggestions. The automated debt collection features work brilliantly, saving us time and improving our collections process. We've had no issues and would highly recommend Paidnice to other businesses.
AL
Andreas Lehner
Posted
5 out of 5 stars

Paidnice has enabled us to enforce late fees

Before Paidnice, we didn't really enforce late fees on invoices because it was an administrative nightmare. Now it's fully automated and our invoices get paid faster.

Response from Paidnice

Thanks for sharing this, Andreas. Late fee enforcement is one of those things SMBs know they should do but rarely can without a proper system behind it. Paidnice handles the calculation, application, and notification automatically, so the policy is consistent across every invoice, every time. Really glad it's made a difference to your cash flow. Thanks, Denym
NW
Nero Whyte Ltd
Posted
5 out of 5 stars
PaidNice has had a very positive impact on our business. Before setting it up, our company was struggling with collecting funds on time, which was creating pressure on our cash flow. Once PaidNice was implemented for customer statements and payment reminders, we saw a significant improvement in the speed of collections, with funds being collected around 50% faster than before. This has strengthened our company’s free cash flow position and made the overall credit control process much more efficient. The platform itself is very user-friendly, easy to learn, and quick to implement. It also offers a wide range of useful features that make managing statements, reminders, and customer follow-ups much smoother. Overall, PaidNice has been a fantastic tool for improving payment collection, reducing admin time, and supporting better cash flow management.

Response from Paidnice

Cash flow pressure from late payments is one of the most common pain points we hear from businesses, so a 50% improvement in collection speed is exactly the kind of result Paidnice was built to deliver. Automated statements and payment reminders do a lot of the heavy lifting once your rules are configured. Really glad it's made your credit control process more efficient, and we appreciate the recommendation. Many thanks, Denym
HL
Hayley Lewis
Posted
5 out of 5 stars

Paid Nice took the headache out of Debt managment

Fantastic service, we are getting paid quicker and over due debts are managed efficiently. The new addition of split payments works so well! Its like having another member of staff in our accounts department.

Response from Paidnice

Thanks, Hayley. Getting paid quicker while keeping overdue accounts managed consistently is a brilliant outcome. Really glad to hear that our new Payment Plans feature is working well for your team. That "extra member of staff" feeling is exactly what we're going for with Paidnice. We appreciate the kind words and your recommendation. Cheers, Denym
IS
Ian Stewart
Posted
5 out of 5 stars

Love it - Paidnice just works from day 1

Once you have configured setting up the rules with the guidance of the Paidnice team it all practically runs on its own, with minimal input from users. With the new addition of Parent / Child relationships that have just been developed, you can now set up Head Office and branch accounts all on one statement. Game changer for us. Love it and the support from Paidnice is great, they are happy to do a remote walkthrough using your data on screen and explain what you need to do step by step.

Response from Paidnice

Thanks, Ian. You've described our goal perfectly, set up the rules once, and let Paidnice handle the follow-through with minimal ongoing input. Glad we are helping to make a positive impact on your AR. The Parent/Child account feature is a great fit for Head Office and branch structures, and we're glad it's been a game-changer for you. The team genuinely enjoys speaking to our customers and finding new ways to help you improve your receivables processes, so don't hesitate to reach out anytime. Thanks, Denym
MP
Marc Proctor
Posted
5 out of 5 stars

Solves so many problems

A great app that makes a real difference to how we interact with our clients. It allows us to apply interest to overdue invoices, to send reminders, and to send invoices at times when they are likely to be seen. We would not be without it.

Response from Paidnice

Thanks Marc, "we would not be without it" is about the best line we could hope for. Interest on overdue, reminders, and timing the send so invoices actually get seen are all the small things that add up to getting paid faster. Glad it's making a difference. Cheers, Denym
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