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Factory

Reviews & ratings
Reviews by verified Xero users.
4.6 out of 5 stars
12 Reviews

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SK
Stacey Kapotis
Posted 10 Aug 2025
5 out of 5 stars

New User

New user to factory, support team is amazing, always ready to assist and provide guidance where needed, and many new up and coming features we are looking forward to being released
TR
Tayla Richards
Posted 3 Aug 2025
5 out of 5 stars

Highly Recommend

Super easy to use and the support is unmatched compared to other plugins we use!
CP
Carissa Pleysier
Posted 9 Jun 2025
4 out of 5 stars
Easy to use and integrates well with Xero.
EH
Edward Hind
Posted 21 May 2025
4 out of 5 stars

Overall nice

Factory needs more customisation. But I like it for how it streamlines the administration tasks in to Xero
AM
Aaron Mack
Posted 16 Feb 2025
5 out of 5 stars

The missing piece

While the program tool quite a while to set up and get a handle on the endless features it offers, once set up is invaluable for our business. The "Kit" feature and the way this flows through to purchase orders has been a big step forward for our business.
ES
EMILY SMYTH
Posted 25 Nov 2024
4 out of 5 stars

User Friendly and great value for money

We are new to the factory experience but when researching a program to help take our small business to the next level factory came out on top! A great combination of customer service, product knowledge, a customizable software program and competitive market pricing was an instant winner for us. We are looking forward to seeing what Factory can do for our business.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.