The Fathom customer support team has been excellent. Their responses are consistently prompt, detailed, and helpful. They make a genuine effort to understand our questions and provide practical guidance tailored to our needs. As we are using Xero and exploring Fathom for consolidation and reporting across multiple entities, their support has been especially valuable in helping us navigate the setup and reporting features. The team has also been proactive in sharing relevant recorded video tutorials to address our queries. Where an existing tutorial was not available, they went the extra mile to record a customised tutorial within a very short timeframe. Overall, the support experience has been highly positive, and the Fathom team has been professional, responsive, and committed to helping us achieve our reporting objectives.

The support team at Fathom rocks. They are prompt and goes all out to provide the answer u need!

We use Fathom for one-way import of our xero accounts for multiple entities in order to generate consolidated financial reports and conduct organisation level KPI tracking. Their customer service team is very responsive. A very positive experience so far!

We’ve had a great experience with Fathom. Their support team is excellent. Always responsive, helpful, and willing to provide personal assistance when needed.

Perfect tools to easily manage all forecasts including the cashflow for as far as your data can go. Excellent reporting tool to prepare your board meetings as well as for all your monthly/quarterly/yearly financial reports.

Fathom was the 3rd app I trialled in order to create a virtual consolidation of underlying entities. It was the only app that was flexible and intutive enough to abandon a traditional excel based model. Support is excellent and very responsive.