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Payment Evolution

By Payment Evolution
3.56 out of 5 stars
Canadian Payroll - A complete online payroll solution with Xero integration. Simple, fast, accurate and includes an employee portal with time tracking, automatic T4s and ROEs.


PaymentEvolution is Canada's most loved provider offering payroll, benefits and payments to thousands of businesses. The quick and easy setup and integration allows you to run payroll and/or pay your vendors directly with automatic reconciliation between the two programs.

Payment Evolution
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Payment Evolution + Xero

Once PaymentEvolution and Xero are connected, the programs automatically reconcile. If you are running payroll, the GL is is pushed from PaymentEvolution onto Xero. If you are paying a vendor, the payment is automatically reconciled with your Xero account as a paid bill.

Reviews & ratings

3.6 out of 5 stars
23 Reviews

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Most recent reviews

Annie Laurie
Posted 19 Jun 2023
1 out of 5 stars

Slow, Glitchy and Terrible Customer Service

Extremely slow and glitchy program with every click, and you have to click a lot. There have been promises of updates and improved speeds but the program honestly feels slower and unnecessarily more complicated to run payroll as time goes by. Click in to change this, back button, click in the change another item, back button... Support is canned and unhelpful. Two thumbs down.
Donald Desroches
Posted 14 Feb 2023
3 out of 5 stars

It works but...

I've used this payroll solution for just over a year. I like the integration with Xero however it's not perfect. The numbers are correct however one of the fields needs to be removed prior to finalizing the payment in Xero. I also don't like how much later things take with automatic deposits therefore I use it mainly as a glorified payroll calculator then I can copy and paste the net pay to a cheque or etransfer or whatever payment method you choose to use. There is no way to generate PD7A's either. If there is, I haven't figured it out. Out of a year, the system was only down for one pay period. Frustrating but seems like a good track record. Payevo isn't cheap however they're banking on getting clients to pay monthly instead of yearly and putting lots of their eggs into the online payment for both employees and to the CRA. Personally, if there wasn't a significant delay, I may use it however I could care less about it unless I had 5+ employees.
One person found this review helpful.
Alex Lewis
Posted 14 Aug 2019
1 out of 5 stars
After having had our account frozen and put in read-only mode for the last 4 days due to an acute system failure I have to say I regret ever having used Payment Evolution. The system does the job when it's not suffering from infrastructure failure, and I would echo Karen's comments. It's cost-effective but if you have are looking for a reliable system you can depend on my advice would be to consider another system. Updated for the response from Sam: Payment Evolution is a payroll and financial services provider, by the very nature of the industry the company operates in it should have systems that can be brought back online in a short period of time. The fact that your systems do not appear to have this redundancy in place is dismaying. I sincerely hope you do improve your recovery processes in the future and are humbled by this experience. As of writing this post, our account is still in read-only mode, we can't process any payments and our data has not been completely restored.

Response from Payment Evolution

@Alex Lewis Alex - thank you for taking time to post your message here. I'd encourage you to contact our support team ( for specific issues related to your account. The incident you are referring to is related to a storage subsystem failure which contained some of our client data. Our backup and recovery operations were able to bring clients back online almost immediately (in read-only state and eventually, “full-access”) and we’ve implemented several changes to improve our recovery time in scenarios like this. Regardless, we know that even short period of inaccessibility can cause issues for time-sensitive processes like payroll and vendor payments. Our customer success and sales teams worked with affected clients to ensure that any delays in processing their transactions would not affect their employee and vendor payments. No payments entered into our systems were missed or delayed by this incident. I’m sorry for the inconvenience this has caused you. We continue to work hard to mitigate against most disruptive events – and in this case, we’ve learned how to better improve our recovery operations to reduce the impact to you. I know that you have placed tremendous trust in us to process your payments and handle critical functions for your business. We are humbled by the number of clients who graciously understood the situation and trusted us to make things right. We’ll continue to work hard every day to earn that trust and I’m truly thankful for your patience and understanding as we work to resolve the situation for your profile. You can always reach us or +1 647 776 7600 -sam

Additional info


Time trackingPayroll HR


RetailConstruction and tradesAccounting

App details

By Payment Evolution
Added in 2011

Get started with Payment Evolution

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