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GoCardless
Reviews & ratings
3.9
100 Reviews
5 star
(64%)
4 star
(9%)
3 star
(2%)
2 star
(3%)
1 star
(22%)
RY
Robert Yerkes
Posted
Setting up an account is horrible, they also seem completely unready to do business in the US market.
TM
Trevor Myatt
Posted

Good support back-up

Used GoCardless Support on a number of occasions now and they do try to help. The support received does seem to change from person to person but Nashira was very helpful on the issue we had this time!
HW
Hannah Walton
Posted

Excellent customer service

Used GoCardless for our practice for a few years. Really easy to use, reasonable charges, and very easy to sign clients up etc. The customer service is excellent, they couldn't be any more helpful. 5 gold stars :-)
DB
Douglas Browning
Posted

Customer service is terrible

I use Xero and Gocardless and they do like to blame each other for issues and dont want to help. i wish i had stayed with Quickbooks
JB
Julie Braxton
Posted

UI New user

The user interface is slightly confusing but i will get used to it.
LE
Lynne Elms
Posted

Excellent customer service

After dealing with Nashira from customer service in the UK, I have to say she was so helpful and clear with instructions, answering my questions immediately - very impressed.
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