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Reviews & ratings
9 Reviews
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Cynthia Hawkins
I don’t trust the credit reports provided by CreditorWatch. Twice, CreditorWatch has allowed a default to be registered on my client's report. The defaults are both factually incorrect and should be removed. However, no matter how thorough our communications and detailed evidence in support of this, they refuse to remove it because "the supplier said it correct". In other words, they are ignoring documetary evidence and harming my client's credit rating. In contrast, I have another client that listed a default which was true & correct, but when the customer called CreditorWatch, the default was removed, based on the customer’s word alone. This particular default was taken to the Magistrate’s Court, where the matter was satisfactorily settled. CreditorWatch should NOT have removed this default. By removing this default, other businesses were not made aware and may have been exposed to subsequent loss based on the potential inability to pay as well. What I’m trying to say here is that CreditorWatch does not have an appropriate process for examining defaults to accuracy. They should not be trusted as a credit reporting agency. They are acting as the judge, jury and executioner, with no checks and balances or fairness. If anyone else has had this experience, please comment as I am considering taking this further.
Julianne Grove
Really disappointed with CreditorWatch as we had a client on our list we weren't notified when the business went into administration and there was an accumulation of debt due to warning from CreditWatch. Then tried to cancel our account and couldn't. Tried to call CreditorWatch three times and told "Your not entitled to this service" and then hung up on.
Marlon Wambeek
Review: Creditor Watch, a must for Australian businesses (http://whichaddon.com/reviews/review-creditor-watch/) Colin Porter a small business owner who was frustrated with late payments and chasing up unpaid invoices founded Creditor Watch in January 2011. Creditor watch is designed with the purpose of being the best credit checking and debtor monitoring platform available in Australia. Giving everyday businesses the power to identify high risk clients and to ensure they make the correct decisions, based on the best possible information. Read the rest of the review (http://whichaddon.com/reviews/review-creditor-watch/) on www.whichaddon.com
Samantha Peaper
CreditorWatch flagged a client that had a suspicious payment record so we declined to take on the work. We heard later that the client never did pay their bill which would have seriously damaged our cash flow. We use CreditorWatch credit reports for all new customers now.
Tammy Joseph
The CreditorWatch monitoring service is like having an employee keeping an eye on my customers 24/7. It recently alerted me that one of my customers had defaulted with another company. I was quickly able to reduce my exposure and negotiated cash on delivery (COD) for future sales.
Lawrence Stander
CreditorWatch is a must have for any business offering terms to their customers. It will perform an automated credit check on all new customers while also keeping an eye on all your current customers. If anything negative happens to one of your customers they send you an email alert so you can take appropriate action like put them on stop or move them to COD
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