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Reviews by verified Xero users.
5.0 out of 5 stars
1174 Reviews

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Most recent reviews

Sally Yarlis
Posted 29 Feb 2024
5 out of 5 stars

Integration issue

Really happy with the help that Julius and Marx provided. They were very helpful and able to solve the issue. Thank you again and much appreciated.
Posted 29 Feb 2024
5 out of 5 stars

Really great response time

Every time I have an issue (inevitable, but not often) I get great help and resolution from the support team. Amaka makes the complex look easy.
jeff gillies
Posted 29 Feb 2024
4 out of 5 stars
The integration broke for an unknown reason. Amaka couldn't access a copy of the old mapping. It would be good if this can be saved somewhere so it can be accessed if this error recurs. Other than that though, the helpdesk were very good and walked me through a new integration set up and resolved the issue. Other than this issue, I have been very happy with the software and the support team is very good.
Gavin Stoessiger
Posted 28 Feb 2024
4 out of 5 stars

Integration Dropped out

Unsure exactly why our integration stopped working - have been told it was to do with our "credentials changing in xero or square" we were not aware the integration was not syncing properlly for some time. I dont like the way they also try to extract a review prior to acually finishing the job. I do appreciate the support and the staff are good to deal with - that the integration stopped is my issue and has taken lots of time and several zoom calls to re establish something that was previously working fine!
Danny Bearzatto
Posted 28 Feb 2024
5 out of 5 stars

Amazing service and does the job

I've been using it for a year or so without a hitch. I have <60 transactions a month, so I'm on the FREE version. I recently had an issue, so set up a zoom call. They walked me through the fix and we did it together and resolved it in one call. Awesome service.
Jacqueline Gallagher
Posted 27 Feb 2024
5 out of 5 stars

Great service - solved the issue

I had a Xero integration issue which was solved quickly and easily. Thank you!
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