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ChangeGPS

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Reviews by verified Xero users.
4.8 out of 5 stars
17 Reviews

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EK
En Khong
Posted 6 Feb 2024
1 out of 5 stars

Not Willing to Work with Struggling Practices

We fell behind our payments due to cashflow issues and got locked out of ChangeGPS for 2 months due to non-payment. We caught up with all payments except for the last month which we were locked out. We also paid for another month which we have no access to the software. In return for paying that last subscription, we asked ChangeGPS to either give us access for another month or discount that month’s fee to NIL. We did not feel that we should be paying the last $1,800 for a month which we had not access to the service. ChangeGPS refused to do either. Our Enterprise Success Manager at ChangeGPS told me that we were legally required to pay our monthly subscription for 12 months, despite having no access to the software. The Executive Operations Officer at ChangeGPS did not response to any of our emails on this matter and escalated the matter to debt collection. David Boyar continued to remain silent despite being copied in the emails. Beware of their unwillingness to work and listen with struggling practices.
SS
Shannon - Smart Business Solutions
Posted 16 Sep 2022
5 out of 5 stars

Makes us look good!

We have been long time ChangeGPS users. It has really enabled us to streamline processes and proactively work with clients on advisory. The whole team at ChangeGPS are so supportive and helpful, thank you!! Highly recommend to accounting practices of all sizes, no matter what size, it will more than pay for itself a number of times over!
WL
Wayne Lock
Posted 15 Sep 2022
5 out of 5 stars
The ChangeGPS tools and systems have injected a new breath of life into our firm. Initially I was worried about the monthly investment, however following their systems and methodologies has erased that concern. They provide a small firm with the resources we could never develop ourselves plus they provide guidance into how to use them.
JP
Jason Popple
Posted 14 Sep 2022
5 out of 5 stars
Accounting without the ChangeGPS tools and systems just wouldn't be the same. The time savings, the added client value and how professional it makes you look as an Accountant, nothing short of Amazing.
AB
Adam Barnes
Posted 14 Sep 2022
5 out of 5 stars
EXCELLENT software that provides an accountant with the tools to deliver tax and accounting advice to their clients that looks professional, and your clients will love you for it.
MJ
Michael Jeffriess
Posted 14 Sep 2022
5 out of 5 stars
Best front-end solution for accounting firms! All the tools to make practice life a breeze.
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