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XOnboard

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Reviews by verified Xero users.
4.8 out of 5 stars
11 Reviews

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FH
Flor Hanly
Posted 25 Sep 2024
5 out of 5 stars
We have been very impressed with xonboard so far. The introduction of Super Stapling is a huge step forward. Our onboarding is now more secure and far more efficient. We have also found the team to be very responsive and open to feedback on any small glitches. After trialing it in our own firm, we are enthusiastically recommending this software to clients. I look forward to seeing how it continues to develop.
CS
Christine So
Posted 23 Sep 2024
5 out of 5 stars

Brilliant

Game Changer & Time Saver. Highly recommend if you despise the back & forth with clients trying to get the correct information for their employees.
AS
Aurora Soli
Posted 16 Sep 2024
5 out of 5 stars

Works well

Very easy to use
RO
Ramsen Oraham
Posted 6 Aug 2024
5 out of 5 stars

Excellent app

XOnboard is such a great app. Makes the onboarding process extremely easy, syncs perfectly with Xero, and is so simple to use (for both employer and employees). Well done team on developing such a great app.
NH
Nicolas Horton
Posted 21 Jul 2024
5 out of 5 stars

Impressed!

I have been able to easily onboard our staff, with perfect Xero integration - and for free, is honestly pretty amazing. Kudos to the XOnboard team for offering such a great free service.
RH
Renee Hall
Posted 3 Jun 2024
4 out of 5 stars

Quick, easy and efficient

We only recently started with the XOnboard app for our new employees, and to date it has been smooth and easy. The only issues we have had is with user entering incorrect bank details! One problem is that they seem to miss the tax-free threshold tick box, I think it might be obscure in all the other questions? We have overcome this by sending out an email prior to onboarding, asking new employees to "look out" for this option as it is vital in their tax calculation. It would be great to be able to print the full employee information, not just the basic information (so include super, tax, etc)? One other issue that we have encountered, once the onboarding has been completed, and we have made changes in Xero (such as the correcting information that was entered incorrectly, like the withholding info, or bank info), once the employee logs in again, it reverts to the previous information entered, so causes an issue at payroll :-( This information cannot be edited in XOnboard, only in Xero. It would be good if this could be addressed?

Response from XOnboard

Hey Renee, Thank you for the review! 1: We have had a bug report on the tax free threshold, which we're looking into. We will also add this information to the "Employee Summary" within Xonboard, so you can check if they completed it. 2: Regarding your concern about updating details in Xero. This was the case, but we made some changes about 1 month ago to ensure no changes are made within Xero after the employee has completed their onboarding. We received similar feedback, that payroll staff were manually updating details within Xero. So this shouldn't be a problem anymore. If you have seen any issues more recently please reach out via support and we can investigate further: support@xonboard.com.au. Cheers, Riley
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