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Stripe

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Reviews by verified Xero users.
2.8 out of 5 stars
310 Reviews

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JW
Jason Wallenburg
Posted 20 Mar 2025
1 out of 5 stars

Integration was setup by children

If you have an existing Stripe account then the integration is 10x more confusing than necessary
RR
ROZZER ROZZER
Posted 8 Feb 2025
1 out of 5 stars

fess to high

not worth at all
One person found this review helpful.
TO
Tim O'Connor
Posted 19 Jan 2025
1 out of 5 stars

Avoid like the plague!

Stripe is currently holding $18,000 of my money and it's been 7 days now. This is devastating to my companies cash flow. Stripe is scam and they are clearly holding it for their gain while they scramble to "review" my business. I have a run of the mill Engineering business, this is text book stuff. Absolutely spewing and will be cancelling their service the second I get my money.
4 people found this review helpful.
BB
Bridget Baker
Posted 19 Dec 2024
1 out of 5 stars

High fees and disgruntled customers

The fees are insane. As a customer, I booked a training course for some staff members and chose the institution's pay online option. Whilst it does say 1.7% fee + $0.30 transaction charge, it does not spell out anywhere to the customer how much this is going to be so I was pretty shocked when my bank statement showed an additional $18 booked off that was nowhere on the invoice. The institute said they were unable to display this fee in $ on their invoices or platform, and I was not the only customer who called to complain. I have never been slugged with such a high transaction charge without it having been disclosed in actual $ and which I would not have incurred if I had called and asked for an invoice and done direct transfer instead. If the only way I can pay somewhere is with Stripe I will absolutely walk away because it's a rip-off.
9 people found this review helpful.
JF
Jason Fu
Posted 16 Dec 2024
1 out of 5 stars

I should call it a scam

Everything is well settled, we are just not receiving the funds. The customer paid on 27.11.2024 and their service charge is too high to use for long run.
4 people found this review helpful.
CP
Coogee Public School P&C Canteen
Posted 1 Dec 2024
5 out of 5 stars

makes it so easy to get payment

using stripe makes it so easy to get payment
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