Projectworks
63 Reviews
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SA
Sarah Allen
Posted 9 Oct 2024
A giant leap forward for our business systems
We're a professional services consultancy with four NZ-based entities. We are enjoying Projectworks and found the transition from WFM very smooth. Being able to have four entities in the one PW linked to four separate Xero businesses helps to simplify processes like intercompany subcontracting. We’re seeing the benefits already with our monthly invoicing, and people just prefer using it! There is potential to see more benefits as we get deeper into some of the resourcing and forecasting functionality too. The integration with Xero and 12d Synergy is key to simplifying our admin processes. Projectworks is a great product. We’ve been impressed with the responsiveness from the support email too.
Response from Projectworks
Hi Sarah, this is excellent to hear! We know how hard it can be to manage work across different companies, so it's fantastic that Projectworks is helping you streamline projects across all four of your entities. Thanks for sharing such a kind review - and we're so glad that you've experienced a seamless transition from WFM! Can't wait for you to dig into resourcing and forecasting too.
SD
Simon Drummond
Posted 30 Sep 2024
Great switch from WFM for an SME consultancy with multiple entities
We used WFM for many years before Xero inexplicably retired it. One of the drawcards for us was the ability to house multiple organisations within the one interface. As a SME consulting firm operating in several countries, this amalgamation provided us with much greater business visibility as well as a streamlined intercompany billing process.The Projectworks offering also tied in several niggling company processes that were previously housed in other systems (e.g. leave applications, expense records etc). Couldn't recommend it more.
One person found this review helpful.
Response from Projectworks
Hi Simon, we're really glad to have you onboard and appreciate you taking the time to leave such a great review! We've made an effort to support ex-WFM users, and it's great to hear that you're able to streamline your operations by consolidating multiple entities under the all-in-one functionality of Projectworks. We look forward to supporting your successes! As always, if you have any additional feedback, feel free to drop us a note at support@projectworks.io. Thank you for being such a great advocate for Projectworks - receiving feedback like this helps us know we're on the right track.
SWSouth West Ltd
Posted 25 Sep 2024
Free trial not available without sales contact
Tried to start a free trial but you are directed to input details and book a demo/sales pitch, this means waiting up to a week for appointment availability and delaying our business progression.
Response from Projectworks
Hi Andrew, we've since resolved this and you are now in a free trial. This happened because trials requested in the UAE incur a slightly different process before the trial is spun up. Thank you for letting us know of your issue, and I am confident that you will consider revising our 3-star score once you have experienced Projectworks' functionality and how it can help your business. Thank you for your patience. For support in future, feel free to reach out to our Customer Success team at support@projectworks.io.
CS
Craig Shipman
Posted 25 Sep 2024
It Works !
Having used many project management tools across the years, I'm very happy to have landed on ProjectWorks. The tool is simple, intuitive and easy to use, while it lacks some advanced reporting that can easily be done in external tools. I'd recommend it for medium sized businesses especially those that have grown fast and maybe outstripped their current toolset.
Response from Projectworks
Hi Craig, thank you so much for being a long-term Projectworks user and for leaving this kind review. We appreciate you! It's great to hear that you're continuing to find the platform intuitive and easy-to-use. Regarding advanced reporting, our direct data connection allows users to extract Projectworks data into their existing reporting solutions like Microsoft Excel or Power BI, if our built-in reports don't meet all of their needs. We're very pleased to receive your recommendation and, like you, are confident that we can serve larger businesses that are growing out of their limited software toolset! As always, you can stay in touch via our Customer Success team at support@projectworks.io.
RT
Rebecca Twemlow
Posted 19 Sep 2024
Best move ever! WFM to ProjectWorks…
ProjectWorks is incredibly easy to use, extensive and 100% ideal for use in a small sized Agency setting (Firebrand is our NZ based business). We migrated seamlessly a month ago after contemplating moving from WorkFlowMax to the version 2 on offer (Xero sold to an Australian entity, they promised much and delivered less than the bare minimum).
The support has been brilliant, the knowledge base great and I can’t imagine what type of hell we would be in without making this decision.
Yes it costs more, yes learning a new system is not easy but the benefits out weigh both those things.
Response from Projectworks
Thanks so much for sharing your review, Rebecca! We're really proud to support such a flagship NZ-based design agency. It's awesome to hear that the migration was seamless - we've experienced a lot of new users migrating from WorkFlowMax. Glad that you're in Projectworks heaven, not hell!
It sounds like you're already connected with our excellent success team, but if you have any additional feedback, feel free to drop us a note at support@projectworks.io. Thanks for being such a great advocate for Projectworks.
GA
Graham Allan
Posted 16 Sep 2024
Seamless transition from WFM to Projectworks.
Support responsive and thorough
Response from Projectworks
Thank you Graham for your 5 star review and sharing your experience transitioning from WorkflowMax. Awesome to hear you've engaged with our amazing support team. Looking forward to your continued success using Projectworks!
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.