DEAR Inventory

    Xero staff picksXero staff picks
    Enables you and your team to manage all products, customers, suppliers, contacts, purchases and sales in one easy-to-use system.
    Overview

    DEAR provides an all-in-one platform to help manage growing businesses in retail, wholesale and ecommerce. Take control of your entire operation through centralized order and inventory management, integrated Point of Sale, mobile Warehouse Management and out of the box integrations to leading marketplaces, shipping services and accounting applications.

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    DEAR Inventory + Xero

    Once DEAR Inventory and Xero are connected, DEAR Inventory will become the central point of all inventory management within your business. This means that all inventory-related purchases, sales, and manufacturing will be performed in DEAR Inventory and then synchronized over to Xero in form of invoices, bills and journal entries.

    Reviews & ratings

    4.6
    147 Reviews
    5 star
    (105)
    4 star
    (16)
    3 star
    (0)
    2 star
    (4)
    1 star
    (6)
    ET
    Edward Taylor
    Posted

    We have been using DEAR for 6 years

    It used to cost $600 per year, then $900, then $1,200 if we paid in advance, next year that want to charge over $6000!! for no extra services it feels like price gouging. Down time s also unacceptable and without daily sales consolidation DEAR kills XERO. Any questions please look me up.
    JL
    john lee
    Posted
    I've been using Dear and Xero for several months after languishing in Quickbooks Enterprise for years. There are a lot of positives that wouldn't make me change back. First, Dear is an extremely useful, powerful, and convenient software to use for all my invoicing, inventory, and sales. The B2B portal is a major plus, as is the ability to change bulk prices, inventory, etc. I love the custom price levels, custom discounts for customers and products too. Xero integration has been a huge benefit too. Since Xero handles all my accounting and syncs with all my bank accounts and credit cards. Now there are some learning curves and I think it takes some trial and error to eliminate some of the pitfalls of using 2 different software. The main issue I've run into is that payments do not sync well when you have to make changes in Xero or Dear and you get duplicate payments. Ideally all this would be under one software, but similar solutions will cost a LOT more. I am very pleased with Dear and Xero and believe it will only get better with proper feedback and development. I am still learning how to clean things up to prevent sync issues, but the benefits far outweigh any costs.
    MH
    Marina Holmes
    Posted
    The software looks really good, we seriously considered implementation. Whilst discussing final details, we realised they are only interested in the subscription $ and not in ensuring their users get the best outcome from their investment, with very little flexibility on management overseeing multiple subscriptions.

    Response from DEAR Inventory

    Hi @Marina Holmes, Thank you for your feedback. We checked the CRM history and it showed that your director was not willing to pay for access to all 3 accounts which was a showstopper for you since DEAR does not offer concurrent user license like Xero. Our billing is transparent and is publicly available on our website. At no time do we try hide our named user billing structure. We have special logging/audit tracking for every single named user in DEAR which utilizes a lot of shared resources hence the reason why we charge for it. Best Regards DEAR Team
    Additional info

    Shared data

    Xero
    DEAR Inventory
    Accounts
    Bank Transactions
    Contacts
    Credit Notes
    Currencies
    Invoices
    Items
    Journals
    Manual Journals
    Overpayments
    Payments

    App details

    Added in 2015

    Countries

    Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

    Languages

    English

    Support

    Setup walkthroughIntegration walkthrough

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