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Reviews & ratings
Reviews by verified Xero users.
4.9 out of 5 stars
28 Reviews

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Most recent reviews

Mark Buchanan
Posted 3 Jul 2023
1 out of 5 stars

Warning: once signed up will not cancel subscription

I used the acterys Xero tool for a client I was working for and it was all fine until the client went bust and I tried to cancel the subscription. Emailed their support teams, info, privacy emails for many months with NO Response or action - all the while they still collect their monthly fees. I was going to use this on other clients but after the lack of support and response and taking an additional £300 off me over this period I will use alternate toolsets. Mark Buchanan

Response from Acterys

Mark, We extend our gratitude to you for getting in touch with Acterys. We sincerely regret any inconvenience this situation may have caused. It appears that the email address you provided to Acterys has bounced, which has unfortunately hindered our communication with you. To resolve this matter, we kindly request you to reach out to Acterys support via our website. Once you do so, we can schedule a time to chat and work together to rectify the issue. Thank you for your understanding and cooperation. Best regards, Acterys Support Team
Ryan Kee
Posted 21 Nov 2022
5 out of 5 stars

Multiple companies refreshed to PowerBI

Acterys automatically updates and allows us to pull multiple Xero company data tables into PowerBI. It's been reliable and a significant time-savings from pulling and manually combining multiple reports.
Michael Bateman
Posted 26 Aug 2022
5 out of 5 stars

Acterys has helped us develop our Xero and operational reporting and analysis

Acterys allowed us to automate and extend our Xero reporting. Single entity and consolidation with the ability to link to other operational data. It also allows us to move away from financial planning in Excel to stronger consolidated planning including simple reforecasts but also multiple scenarios. We are using Xero as one data resource along with our operational platforms allowing us to start creating cross platform reporting and analysis for better visibility in one place. And better informed decision making. At a much lower cost and much faster than if we had built ourself. There is some shift in skills but the account management, vendors and support staff have been patient and supportive Richie Warr has been excellent helping us design the solution we need
Melitta Kirschner
Posted 26 Aug 2022
5 out of 5 stars
Acterys integration with Xero works seamlessly. Looking forward to setting up reports in PowerBI.
Brian Brechon
Posted 27 Jul 2022
5 out of 5 stars

Great Product and Customer Service

Really impressed with Acterys and looking forward to being able to customize our financial reporting using PowerBI. Our sales rep, Mike Zack, has been very responsive and helpful during the setup process.
Mario Meyer
Posted 6 Sep 2021
5 out of 5 stars
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.