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joiin

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Reviews by verified Xero users.
4.9 out of 5 stars
353 Reviews

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KT
Kevin Taylor
Posted 30 May 2025
5 out of 5 stars

Good allrounder

Have used a number of Reporting solutions overtime. Joiin is a good reporter, still learning as we go, and has a few missing areas, but overall fits us for the price so feel it is good value

Response from joiin

Hi Kevin, Thanks for the feedback, it’s great to hear Joiin is proving good value so far, and we’re here if you need a hand exploring any of the features as you go - feel free to get in touch with our customer success team with any suggestions or features you'd like to see in the future.
SG
Searle Goott
Posted 28 May 2025
1 out of 5 stars

Data incorrect, poor support

Worst app. AR AP and cash data showing wrong figures,, support cant work it out. have requested a refund! Wasted all my time
LD
Lindsay Davidson
Posted 20 May 2025
4 out of 5 stars

Helpful support

Harry Symons helped me to log in after an extended break, showed me the app and offered me a free refresher demo. Thanks very much!

Response from joiin

Hi Lindsay, Thanks for the feedback - glad Harry could help get you back up and running and offer a refresher. If there’s anything more we could have done to make this a five-star experience, we’d really value your thoughts.
JG
Joel Gazal
Posted 20 May 2025
5 out of 5 stars

Excellent Software

I love how receptive the product team is to new developments; keep up the great work!

Response from joiin

Hi Joel. Thanks for the kind words, really pleased to hear the team’s responsiveness is coming through. We appreciate your feedback.
IJ
Ivy Janer
Posted 16 May 2025
5 out of 5 stars

FAST CS SUPPORT

There are occasional system glitches—for example, the Excel download sometimes comes out corrupted. However, the team quickly identified and resolved the issue. I really appreciate this software and look forward to seeing its continued development. Kyle is awesome

Response from joiin

Hi Ivy, Thanks for your honest feedback - glad we could resolve the issue quickly, and we appreciate your ongoing support. Kyle will be pleased to hear this!
BJ
Ben Jaffray
Posted 13 May 2025
5 out of 5 stars

Hours of time saved each month

Using Joiin to produce my consolidated management accounts has been a big time saver for month-end reporting and well worth the cost of the monthly subscription.

Response from joiin

Hi Ben, It's good to hear that Joiin has helped save time on your month-end reporting and that the subscription’s proving its value - thanks for taking the time to share.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.