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XBert

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5.0 out of 5 stars
51 Reviews

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LN
Linda Nicolas
Posted 2 Sep 2024
5 out of 5 stars
I have just finished the Fast Track program and possibly wouldn't have taken the time to set it up without it. Well worth spending the money. The amount of time that I save checking work as a very small practice is amazing, whether it is the client processing or a staff member. My trainer was extremely patient and nothing was too much trouble - thanks XBert!
RC
Rachel Cummins
Posted 31 Jul 2024
5 out of 5 stars

XBert: Fast Track Program with Jesse Hawkeswood

My Journey to XBert's Fast-Track Program As the Sole Director and BAS Agent of my Bookkeeping Practice, I have long pursued efficiencies for the many hats, we, as small business owner's wear! This pursuit led me to an ABN 'Managing your Practice' Webinar that featured Cassandra Scott – a true Bookkeeping Goddess. Her insights were enlightening and prompted me to watch the webinar repeatedly, absorbing her knowledge on managing practices efficiently. This inspiration encouraged me to contact XBert, marking the commencement of my journey toward streamlined efficiencies, work-life balance and rekindling my passion for my profession. XBert had already caught my attention as the 'Future' in Accounting App Solutions, based on my software development and training background. Andrew from XBert swiftly responded to my inquiry, demonstrating an immediate grasp of my needs and presenting a solution devoid of pushy sales tactics. Enthused by the potential to enhance data quality, compliance, efficiency, workflows, and SOPs, I enrolled in the Fast Track Program without hesitation. Additionally, XBert provided the invaluable opportunity to connect with Cassandra Scott, further enhancing the support I received with their exceptional assistance. Jesse Hawkeswood, my formidable onboarding manager at XBert! Jesse has surpassed all expectations. Despite the timing of my Practice App Stack overhaul coinciding with the busiest period in the bookkeeping world - EOFY! Jesse worked with me, he understood my time restraints and adapted his schedule & program to align with my capacity and my pressures to meet the deadlines my team and I were under! Jesse was my anchor, demonstrating a genuine commitment & care toward me and my business, his positive attitude kept me focussed, while providing exceptional coaching and support, ensuring my onboarding success. Pre-XBert, my reality was bleak: clocking over 100 hours weekly and struggling with billing and operations while tackling growing client and team numbers. Post-XBert, not only have I found the path forward, but I've also reconnected with my 'WHY' in this profession. Expressing my deep gratitude for discovering XBert through the ABN Webinar barely scratches the surface of how transformative this experience has been. For those contemplating a Practice Management App to revolutionize their workflow, I urge you to explore XBert! A huge thank you to Jesse and Cassandra! Rachel x
One person found this review helpful.
LW
Lysa White
Posted 31 Jul 2024
5 out of 5 stars

Life Savers

Have been looking for a great workflow, and found even better. Xbert ticks all the boxes plus more. I signed up for the fast track and Jesse has been amazing, stepping me through, so much support. My staff and I are super impressed with Xbert and the workflow. Highly recommend.
AL
Andrew Lumsdaine
Posted 17 Jun 2024
5 out of 5 stars

Xberts Fast Track Training Sessions - Jesse Hawkeswood

I have found the Xberts Fast Track Training Sessions with Jesse Hawkeswood to be extremely helpful and essential to the integration of Xbert into our business. Jesse is friendly, the information he provided was clear and informative and his professional manner is a credit to him and Xbert.
NB
Nicky Barr
Posted 10 Mar 2024
5 out of 5 stars

Fantastic app, amazing service!

I recently had the pleasure of engaging with Xbert, and I must say, it was an experience worth celebrating. From their outstanding product to their unparalleled support through the Fast Track program, every aspect of my interaction with Xbert exceeded expectations. Let's start with the product itself. I was in search of a solution that seamlessly integrates task management, team collaboration, and performance tracking. Xbert not only met these criteria but surpassed them with its intuitive interface and robust features. Whether it was assigning tasks, monitoring progress, or analyzing productivity metrics, Xbert proved to be an invaluable tool for streamlining our workflow. However, what truly set Xbert apart was their Fast Track program. As someone who values efficiency and prompt service, I was delighted by the expedited support provided through this program. The Xbert team demonstrated a genuine commitment to ensuring that I could leverage their product to its fullest potential. Their responsiveness, expertise, and willingness to go the extra mile were truly commendable. Moreover, the Fast Track program wasn't just about resolving issues—it was about proactive guidance and personalized assistance. The team at Xbert took the time to understand our specific needs and offered tailored solutions to optimize our usage of the platform. Their dedication to customer satisfaction was evident at every step of the process, reaffirming my confidence in choosing Xbert as our preferred productivity solution. In conclusion, my experience with Xbert has been nothing short of exceptional. Their innovative product coupled with the exemplary support from the Fast Track program has transformed the way we work for the better. I wholeheartedly commend Xbert for their commitment to excellence and would highly recommend their services to anyone seeking to enhance their productivity and efficiency. Thank you, Xbert, but in particular Jesse, for your incredible support and patience with our team!
TR
Tracey Rubens
Posted 19 Feb 2024
5 out of 5 stars

Blown away with the difference it's made

I have been a user of Xbert's data quality capabilities for a quite a while but had been nervous about making the leap to implement the workflow side. My current workflow system was solid and easy to use so improvement was on the back burner. But over the January quiet period, I bit the bullet and booked in for the XBert Fast Track and spent 5 hours with the wonderful Jesse learning, designing and testing our new workflows. The training was interactive, relevant and pure gold! Jesse helped me to design our practice wide workflow system in the first session and we started using, testing and improving the processes from day 1. This gave us time to finesse the design and reports in the other assisted sessions making them completely invaluable. I can't believe what a difference it has made to our efficiency when I thought we were already doing a pretty good job of it. XBert has actually given me back time every day to complete other tasks on my wish-list. I can't speak more highly about the process and the positive effect it's had on this little practice.
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