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joiin

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Reviews by verified Xero users.
4.9 out of 5 stars
431 Reviews

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Sikeli Tuinamuana
Posted
5 out of 5 stars

Joiin enabler

We love Joiin in that it enables a range of reporting to stakeholders - from summary reports to fairly detailed documents. The app is easy to use and intuitive. The service technicians are great too. Our problem was promptly attended to and resolved. Highly recommended.

Response from joiin

Hi Sikeli, Great to hear that Joiin is supporting your stakeholder reporting and that the team were able to get your issue sorted without fuss - thank you for your review.
HL
Hanna Lee
Posted
4 out of 5 stars

Attentive & Prompt Resolution

I recently joined JOIIN and noticed that one of their the elimination feature was missing from the dropdown menu. I submitted a support ticket about the issue, and the team responded quickly and attentively. After explaining how urgent the matter was for me, they promptly resolved the problem and informed me that, due to ongoing platform updates, the feature's availability might sometimes be delayed. I appreciate how they kept me updated and addressed my concerns with efficiency.

Response from joiin

Hi Hanna, Thanks for bearing with us while we got that sorted, we’re pleased the team could step in quickly and keep you in the loop throughout.
IJ
Ibrahim January
Posted
5 out of 5 stars

Joiin - Cash flow statement

Excellent experience with Mahad from the Joiin team, all my questions were answered with ease and I was able to resolve my queries efficiently. Really appreciate the option of having a call to clarify queries rather than going back and forth via email!

Response from joiin

Thanks for sharing this, glad to hear that Mahad was able to help and that jumping on a call made things simpler - we’ll make sure your feedback is shared with the team.
SM
Sarah Mitten
Posted
5 out of 5 stars

Great!!!

We are enjoying using Joiin to help with our consolidation accounts.

Response from joiin

Hi Sarah, thank you for your review!
JB
Jamaica Biongcog
Posted
4 out of 5 stars

Happy with the improvement :)

Thank you Joiin team for implementing our request for 'By Category' option in Dashboard widgets.. really appreciate your work!

Response from joiin

Hi Jamaica, thanks for suggesting it - we're glad the ‘By Category’ update is now proving useful in your dashboards!
KL
Kate Livingstone
Posted
5 out of 5 stars

Excellent product and responsive team

Would highly recommend - both the product and the people are a pleasure to work with.

Response from joiin

Hi Kate, thank you - we’re happy to hear that the platform and team have both made working with Joiin a positive experience.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.