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Hubdoc

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Reviews by verified Xero users.
3.4 out of 5 stars
223 Reviews

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Collin Corso
Posted 19 Oct 2025
3 out of 5 stars

HubDoc Needs Some Attention

HubDoc is an essential part of bookkeeping with Xero, but it seems to have been forgotten. It's Ui/Ux is stuck in the past, it feels like a decade + old piece of software. The whole thing just feels clunky at best.. Yes, it works mostly how it's supposed to and I love the idea of it, it just needs a make over. In fact, Xero should really just integrate its features right into the Xero UI and do away with it all together.
AF
Angus Firth
Posted 22 Sep 2025
1 out of 5 stars

Owned by Xero & needs to be given some love

Xero charge a lot, this needs to reflected in their products like this one. Very sub par app unfortunately. Hoping for improvements soon
One person found this review helpful.
NS
Nicole Simon
Posted 22 Aug 2025
1 out of 5 stars

Nothing but trouble

Major problems all the time which even xero team don't get it fixed properly.
One person found this review helpful.
AM
Anora Metro Realty
Posted 24 Jul 2025
3 out of 5 stars

Please do better - its not that hard

I have had to unfortunately move to Hubdoc from Dext due to Xero inclusions and Xero pricing going up. Hubdoc requires lots of double entry and is very basic. Dext is far better
6 people found this review helpful.
ZL
Zak Labanca
Posted 11 Jun 2025
2 out of 5 stars

Not Beautiful

Despite being owned by Xero, the integration is awful and certainly isn't "beautiful". It has had no development since Xero hovered it up. It doesn't remember previous settings half the time, struggles to read suppliers names (often just gets it wrong) and misreads figures, if the VAT doesn't match exactly it cant cope etc. For example I have a monthly rent bill, that never changes, is very clear, and Hubdoc insists on picking up the net figure as the gross every time. I keep on changing it, but it never learns. Generally a pretty poor product. Only thing going for it is that it is "free" with the Xero subscription. If you can stretch to Dext, use it instead from the get go - it is arms and heads above this product.
8 people found this review helpful.
RH
Ruth Hesford
Posted 29 May 2025
5 out of 5 stars

Fantastic time saver

I love HubDoc. Set up rules from my Outlook account to forward emails to Hubdoc, Invoices then appear in Xero. Rarely get glitches with invoices once it is set up. Yes sometimes I have to alter the draft invoices when they come into Xero if there are multiple VAT rates on one invoice, but it still saves me hours on manual data entry
3 people found this review helpful.
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