You’re on the South Africa site
Select a region

Paidnice

Reviews & ratings
Free trial available
Get this app
Reviews by verified Xero users.
5.0 out of 5 stars
83 Reviews

Sort and filter

Rating
Sort

Most recent reviews

DC
Dan Crossman
Posted
5 out of 5 stars

Great product!

Paidnice has been a breath of fresh air for our business. The dashboard is very easy to use, and the features, such as early-payment discounts and late-payment charges, have really helped improve our cashflow. The support has been fantastic, and the simple, automated system has significantly reduced our administrative workload. We would definitely recommend Paidnice.
IB
Irene Bennetts
Posted
5 out of 5 stars
Paidnice has genuinely earned its spot as a standout in the Xero ecosystem. From day one, the integration was seamless. We were up and running with minimal fuss, which is exactly what you want when you're adding a new tool to the stack. What set them apart early on was the onboarding experience. The team didn't just hand us a login and wish us luck. They walked us through setup properly, making sure we got the most out of the platform from the start. They also actually listen. We've suggested features and seen them implemented. That's rare, and it matters. It tells you the team behind the product cares about building something that works in the real world, not just on a demo screen. The feature set itself fills genuine gaps that Xero users have been frustrated by for years. Automated statement sending alone is worth the entry price. But it goes further: prompt payment discounts that apply automatically, late fees and interest that take care of themselves, and payment plans where every decision is clearly documented. For anyone who has ever had to chase a client for money, that documentation removes friction from what is already a difficult conversation. Where Paidnice really shines is in its flexibility for complex setups. We've implemented it for clients who had written off finding a tool that could handle their specific needs. Parent companies receiving communications for all child accounts, chasing restricted to a specific 10-day window each month. These aren't edge cases to Paidnice. They're just configuration options. It's practical, well-built, and backed by a team that keeps making it better.

Response from Paidnice

Really appreciate this, thanks for taking the time share your feedback Irene! We do try to listen and ship what customers ask for, so seeing that called out means a lot. Glad Paidnice is pulling its weight on your credit control. Thanks, Denym
WF
William Fock
Posted
5 out of 5 stars

Statement Automations + Late Interest calculations

It has helped us to save many man hours to automate sending statement and calculate late interests. It's also free up our time to send payment receipts that invoices are paid. Customers are happy that they can also view their existing invoices and unpaid invoices to better arrange payment.

Response from Paidnice

Thanks William. Automated statements and late interest calculations doing the heavy lifting, plus customers able to see their unpaid invoices and arrange payment, is exactly how Paidnice frees up your time and gets invoices paid faster. Glad it's saving you the hours. Cheers, Denym
HR
Hyreus Recruitment
Posted
5 out of 5 stars

Now accruing interest on unpaid invoices.

Automates a fairly arduous task.

Response from Paidnice

Charging interest on overdue invoices is exactly the kind of arduous, easy-to-skip task Paidnice was built to automate, so the rules apply consistently across every unpaid invoice without the manual effort. Glad to hear it's helping. Thanks, Denym
EL
Esmerelda Loots
Posted
5 out of 5 stars

Highly Recommended - Great Support and Reliable System

Fantastic app with exceptional customer service. The team is responsive, listens to customer feedback, and acts on suggestions. The automated debt collection features work brilliantly, saving us time and improving our collections process. We've had no issues and would highly recommend Paidnice to other businesses.

Response from Paidnice

Thanks Esmerelda, that's great to hear. Automated debt collection is exactly where the time savings show up, taking the manual chasing out of your collections process so your accounts receivable stays on track and you get paid faster. Really appreciate the recommendation. Cheers, Denym
AL
Andreas Lehner
Posted
5 out of 5 stars

Paidnice has enabled us to enforce late fees

Before Paidnice, we didn't really enforce late fees on invoices because it was an administrative nightmare. Now it's fully automated and our invoices get paid faster.

Response from Paidnice

Thanks for sharing this, Andreas. Late fee enforcement is one of those things SMBs know they should do but rarely can without a proper system behind it. Paidnice handles the calculation, application, and notification automatically, so the policy is consistent across every invoice, every time. Really glad it's made a difference to your cash flow. Thanks, Denym
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.