ServiceM8 is a snip
Certainly for our business of tree snipping / mulching. After looking at other options such as Tradify / Simpro we happened upon ServiceM8 when looking at another business opportunity. Mana from heaven! Quite intuitive to use (we have an older self confessed non-technical worker who has taken to it and his iPad like a duck to water). We love the loss of paper, replaced by communication / workflow visibility across devices, Also appreciate the "how-to" videos and the help function which is actually helpful. Integration with Xero is good however some fields don't always come across (e.g. email addresses / phone numbers). Perhaps some rules need to be set between the two regarding things such as phone number formatting. For example, is it 027xxxxxxx or is it 027 xxx xxxx? The latter being easier to read. Doesn't help that Xero has a light blue font for such things which is not the easiest to read - even more so when on a laptop screen. Enough about Xero, already. After 6 months on ServiceM8, there is absolutely no way we could be without it. ServiceM8 has made adding new jobs, keeping abreast of existing ones so much less demanding / stressful. Invoicing for us is a breeze as our services are not complicated (more time based) and many are quoted in advance. Although there is room for improvement (as there is in anything) I still rate it 5 stars as it is the perfect app for our particular business.
The best addition to our business
Service M8 has changed the entire process of running our business for the better. It's easy to navigate system and learning portal are user friendly and easy to train staff. It's given us a more professional approach in dealing with customers and staff. A must have for any business!
Service M8 is Great
Since using Service m8 we've been able to halve our admin time. We're able to keep track of high numbers of clients and the automations make following up quotes a breeze. Our clients really like the notifications they recieve when we're on our way to them. Easy transfer of info from Service m8 to Xero
Easy and efficient
The ServiceM8 app is great! We were with Simpro and there is just no comparison. So glad we moved to ServiceM8 mobile, it has made our technician's life so much easier.
Yuke Jei Chan
With ServiceM8, Jobs become easier to manage and monitor from quote, invoice to payment.
Helps streamline admin on the go
Service M8 has helped our new business in so many ways. Being able to use across different platforms. It has minimised the need for admin staff. It is adaptive to different styles of business. Definitely user friendly and time saving.