Deputy
141 Reviews
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Narendra Ganatra
Posted 26 Mar 2025
Excellent
Excellent
Response from Deputy
Hi Narendra, Thank you so much for taking a moment to share your 5-star rating! We are delighted to know we delivered an excellent experience. With Deputy, you’re not just buying software: you’re finding a way to love your business. Best, Team Deputy
ML
Melanie Lopez
Posted 25 Mar 2025
Serves the purpose
Deputy Services the purpose of timesheet and allocation of shifts, creating locations and managing.
However, in some areas, deputy lacks customization.
For a staff of 45-60 for 3 locations, it charges an average of $450.00 and extra charges on texting.
One person found this review helpful.
Response from Deputy
Hi Melanie, Thank you for taking the time to leave us feedback. We'd love to help you get the most out of Deputy. Please don't hesitate to reach out to our 24/7 support team, who are available to assist with customization. Best, Team Deputy
JCJesse Cross
Posted 1 Jan 2025
Deputy Streamlines our Payroll
Deputy has been a huge bonus for our business admin, it makes rostering staff and onboarding so much easier than our older methods and processing wages is quick and easy with the Xero integration feature. Once we approve the hours submitted by the team, we simply click export to Xero before completing the process. This has cut our fortnightly payroll task time down by hours. We have no regrets about adding Deputy to our set of business management systems and would highly recommend it to others.
Response from Deputy
Hi Jesse, Gratitude for sharing a remarkable update. It's fantastic to hear Deputy has had a positive impact on your business by streamlining the rostering, onboarding, and payroll processes. We are delighted for your improved efficiency so you can continue to focus on what matters most – running your business! Best, Team Deputy
SH
Sarah Harris
Posted 15 Nov 2024
Deputy has been a lifesaver!
Deputy has been an absolute lifesaver for my new hospitality client - it has literally saved me hours each week trying to navigate the Award rates and their support team are amazing. Highly recommend!
Response from Deputy
Hi Sarah, Thank you so much for your thoughtful and kind words! We are elated to know Deputy is not only saving you time but also making a meaningful difference in your business. We look forward to continuing to help your business thrive. Best, Team Deputy
TJ
Tyler Johnson
Posted 14 Nov 2024
Deputy has really helped our business!
One person found this review helpful.
Response from Deputy
Hi Tyler,
Thank you for the wonderful update! We're truly happy to hear about the success of your business. We look forward to continuing to support your business thriving. Best, Team Deputy
CB
Craig Bridle
Posted 23 Sep 2024
No Customer Service
After the initial onboarding a paying the monthly bill, the customer service is less active than a ghost town. Tried calling our initial rep, phone disconnected. Easier and quicker to do an IT Course and build a new system
7 people found this review helpful.
Response from Deputy
Hi Craig,
Thank you for sharing, and we’re sorry to hear that this has been your experience. We offer 24/7 support. Our sales reps sometimes move between roles internally, which may have impacted your initial sales rep's availability. Please reach out to our 24/7 support team, who are available and happy to help.
Best,
Team Deputy
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.