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iCompleat automates the whole accounts payable process, capturing purchase invoice data and streamlining approvals, all in one application
Overview

iCompleatInvoice is the most powerful invoice capture and approval application that streamlines the accounts payable process to deliver up to 90% efficiency gains.

Supplier invoices are automatically captured instantly from the moment they are generated and sent to the portal. Our e-invoicing portal processes every invoice format, extracting all the invoice header and line level detail enabling automatic analysis coding, automatic supplier invoice reference checks and approval routing based on your requirements, leaving only the exceptions for you to process.

The invoice is then automatically sent to the approver providing all the details, image and supporting documents and can be approved or denied with a single click. This provides full visibility on the status, audit trail and analytics of every transaction in real-time.

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iCompleat + Xero

iCompleatInvoice seamlessly connects to Xero by receiving data (caching) for use in automating the allocation of analysis data onto the invoice. As an invoice arrives, the supplier, nominal code, tracking codes and tax codes can be automatically applied to the invoice and then submitted into a workflow, checking along the way that the invoice has not been received previously from this supplier and that the suppliers bank details are true, accurate and not fraudulent.

Once an invoice has been fully approved in the iCompleat app, it is then posted to Xero as an ‘Authorised’ invoice. iCompleat’s integration with Xero can be activated and deactivated as required. Further integration options can be configured through iCompleat’s administration feature which includes bank detail validation, supplier reference check and payment statuses.

Reviews & ratings

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SW
Simon Williams
Posted
Hi Tom, Out of interest how much are the subscription costs for iCompleat? I can't find any published prices on their website.
TT
Tom Taylor
Posted
We have been using iCompleat for a while now and overall it has the makings of a good quality app to use with Xero. There are good points about iCompleat but also areas for improvement, I will expand on these below: Pros: - The ability to set approval workflows - Ideal for companies where different departments are accountable for spending, or if management want to influence spending patterns. Allows people in the approval chain to leave comments which can be useful. - Customer service/support setup is efficient and extensive. If you encounter an issue the team are very helpful and the iClic platform is excellent - You can configure the layout of how invoices are displayed/pulled through - If a duplicate is uploaded, the software effectively informs you that the invoice is not unique. Areas for improvement: - Information pulled through incorrectly - e.g. a wrong currency, wrong date format. If this happens it can be difficult/inconvenient to amend. You can’t alter the due date or currency of an invoice directly in the invoice itself as examples and this inflexibility is my biggest frustration with this app. If these issues got addressed, it would really take the app to the next level. - Due Date - 1 standard due date per supplier is set when the first invoice is analysed, this is then set in stone for every invoice. If not all invoices from a supplier have the same terms, you are locked in and can't change it without having to mess about with the organisation default or alter the actual date of the invoice which can be time consuming and cause inaccuracies. If the software doesn’t pick up the due date for whatever reason it locks you in to an organisation wide default due date, which again can cause problems. - For invoices which are multiple pages long and have different components to them the software can struggle. Especially if the invoice has VAT able and non VATable elements. Rather than extracting the total VAT it pulls it as either 20% for the whole thing or nothing at all. Whilst you can add additional line items for this, the risk is there to inadvertently claim additional VAT back etc. - There appears to be some teething problems with new suppliers. Sometimes it won’t let you connect to a supplier and follow on through to the approval process. Conclusion: To conclude, the app has real potential if it can iron out a few creases and respond to the feedback provided by customers in these reviews. Excited to see how it develops. 6.5/10
Additional info

App details

Added in 2018

Countries

Australia, New Zealand, United Kingdom, United States

Languages

English

Support

Setup walkthroughIntegration walkthroughsupport@compleatsoftware.com

Contact

08458 90 2030

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