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ServiceM8

By ServiceM8
4.54 out of 5 stars
Free 14 day trial available
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The job management app for trade contractors & service businesses, with everything to help you cut paperwork, complete more jobs & provide amazing customer service.
Rated
4.5
out of 5
Reviewed by
273
Xero users
Try this app
Free 14 day
trial available
Listed for
8 years
July 2015

Overview

ServiceM8 is a smart job management app which empowers trades & service business owners to run a better business & improve their lifestyle.

It’s cloud-based software for trade contractors & service businesses like plumbers, electricians, locksmiths & cleaners — any kind of business that manages jobs & staff in the field, ranging in size from sole operators up to 20 staff.

ServiceM8 streamlines the front-end job management, from a client’s first call through to scheduling, customer communication, quoting, job documentation, invoicing & payment. From there, it integrates with Xero to form an end-to-end field service package.

ServiceM8
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ServiceM8 + Xero

Together, ServiceM8 and Xero form an end-to-end solution for trades & service businesses — each item of work is captured once, and guided through a best-practice workflow of communication, job management & accounting. Information syncs between ServiceM8 and Xero to streamline workflows, avoid double entry & reduce administration. Features include:

  • Invoices approved in ServiceM8 are raised in Xero for automatic reconciliation.
  • Clients and items sync between ServiceM8 & Xero, with changes in one account updating the other.
  • Payments received against an invoice in ServiceM8 sync to Xero, and payments received in Xero sync back to ServiceM8.
  • Tax rates and income account codes are imported automatically from Xero.

Reviews & ratings

4.5 out of 5 stars
273 Reviews

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Most recent reviews

TB
Tyson Ball
Posted 20 Jul 2024
5 out of 5 stars
ServiceM8 has streamlined our booking and invoicing processes and is a straight forward and easy platform to use. Having Xero and ServiceM8 connected saves a lot of time and double handling.
JC
Jodie Collins
Posted 19 Jul 2024
5 out of 5 stars

powerful tradie tool

Subscribed to serviceM8 a years ago and have not looked back! We are a small business and it has streamlined all our processes effortlessly. Our tradies have more control over their projects and spend less time on paperwork and more time on the job! Its a very powerful tool and I highly recommend it to anyone needing to keep track of their jobs. The help support team are fantastic and always open to new ideas and solutions.
RB
Rebecca Bargenquast
Posted 16 Jul 2024
5 out of 5 stars

Thank you ServiceM8

As the owner of a small Building, Pool & Pest Inspection company, finding the right software was crucial, and ServiceM8 has proven to be perfect for my industry. I owe a significant part of my business's success to ServiceM8. I am not sitting in the office each day, ServiceM8 allows me to run our business in any environment on any device professionally, efficiently and effectively. Communication is streamlined through the platform, with emails and texts tied to specific job numbers, I have all correspondence at my fingertips (game changer) Templates are life changing – I have saved so much time, each and every email / text is accurate & professional – take your time to set this up – get support – best money you will spend I've reached out for assistance many times with quick response each time – you are given your own IT human – mine is next level smart – I only deal with her and I’m not going around in circles with a call-centre I must brag about my IT support – I simply put my ideas of what I would like ServiceM8 to do for me –she has blown my mind each time ServiceM8 has revolutionized how I run my business. Thank you

Additional info

Shared data

Xero
ServiceM8
Paymentsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Invoicesshared from Xero to ServiceM8 and from ServiceM8 to Xero
Contactsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transactionsshared from ServiceM8 to Xero
Accountsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Tracking Categoriesshared from Xero to ServiceM8
Tax Ratesshared from Xero to ServiceM8
Itemsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transfersshared from ServiceM8 to Xero

Functions

Time trackingInvoicing and jobs

Industries

Construction and trades

App details

By ServiceM8
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Setup walkthroughContact supportsupport@servicem8.com

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14 day free trial available

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.