We went live with Synergist in April 2014 and its been a revelation in the way we conduct business. Now every member of the team is focused on project profitability and Synergist gives us the tools to anticipate and therefore effectively manage overruns by feeding back to the client. In the past the business would usually take the hit due to project scope creep but now we have detailed hours/costs data at our disposal we can make informed decisions. We had demo's on several project management tools prior to choosing Synergist but felt that the comprehensive set up and training that Synergist offered compared to other systems enabled us to ensure we got the most from the system quickly-and our instincts were correct. It interfaces well with XERO and invoice/expense posting is seamless The ongoing help/support team is excellent also and provides a very quick turn around to any of our queries. I'd have no hesitation in recommending Synergist
We’ve been users of Synergist for some time and it’s proven to be a really good solution for a growing Design Agency (now 30 people). The latest version has improved the look of the web interface that the team use for timesheets etc and it offers the tools needed by account handlers and production to run the jobs efficiently. From a finance perspective it’s a powerful solution with some great reporting tools, but it’s the support team that really stands out. They offer an excellent service and whenever you call the person answering can deal with almost any question there and then. Email get’s an equally prompt response, but it’s reassuring to know there is a knowledgeable person available by phone whenever you need them. The interface to Xero does exactly what you would want and just works.