You’re on the Singapore site
Select a region

Employment Hero

Reviews & ratings
Reviews by verified Xero users.
3.6 out of 5 stars
15 Reviews

Sort and filter


Most recent reviews

Linda Monique
Posted 3 Oct 2023
1 out of 5 stars

can't integrate xero because of software flaws

really dissapointing. cannot even integrate xero given the major bugs in Employment Hero. not good enough. no support despite the extra costs of onboarding. We get automated bot responses to FAQs.
One person found this review helpful.
Greg Power
Posted 5 Sep 2023
1 out of 5 stars

Support does not exist.

We changed over to Employment Hero over 12 months ago and still are not set up correctly. No one to talk to and support is 'hit and miss' at best. - Greg from Magpies Waitara
One person found this review helpful.
Bonnie Muir
Posted 15 Aug 2023
1 out of 5 stars

Don't waste your time

Worst decision we have made. It takes an age to set up, the rostering functionalities are clunky, the app for staff to clock in/out doesn't work, and the customer service team takes days to get back to you to fix any problems. Absolute waste of money, save yourself time and money and look elsewhere.
One person found this review helpful.
Anita Schmied
Posted 15 Feb 2023
1 out of 5 stars

regret joining

if you have two entities you need to subscriptions. wish I knew before I signed up for a year. Also, the management of this platform is time consuming.
One person found this review helpful.
Alison Chapman
Posted 31 Oct 2022
2 out of 5 stars
Employment Hero isn't great if you use different grant funding for different weeks for employees. You can only use one project code per employee or it won't pull the timesheet data through to Xero. This isn't great for small NFP businesses.
One person found this review helpful.
Susan Banks
Posted 7 Dec 2021
5 out of 5 stars
>50 Team members, 2 Awards, and an EBA. Employment Hero - HR and Payroll has really worked for our client.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.