CIN7 has an OK product but is completely let down by the worst customer service I have ever experienced. If my staff interacted with our customers the way CIN7's staff have done with me, their employment would be terminated! CIN7 has only delivered about 80% of what I was sold the software could do. CIN7 needs to start listening and engaging with its customers instead of being rude, dismissive and patronising towards them. I went with CIN7 to make doing business easier. CIN7 has been a spectacular failure!

Bugs happen way too often it's absolutely ridiculous, constantly messing with our business and leaving us with a mess to fix & creating more work. The support is non existent.

Dear Cin7. Nick - Father Rabbit Limited Can you please help us? We are having a syncing issue with Shopify. It has been over two weeks and we are selling items we do not have and are also unable to sell new products. After possibly 8 emails and 14++ phone calls, we are no closer to solving the problem, or even understanding the problem, even though we have been told multiple times the problem has been fixed. We have called or emailed every day this week but the last reply we have had was 5 days ago We are upsetting our customers, creating more work for our staff and unable to sell new products online. As a business that has used Cin7 for 6 years, I wish I didn't have to air my dirty laundry here.