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Paidnice

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Reviews by verified Xero users.
5.0 out of 5 stars
26 Reviews

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TI
Tony Izzet
Posted 22 May 2024
5 out of 5 stars

Great team and app

Paidnice has been very helpful in reminding our clients when their invoices are due. Simple to setup and has features such as SMS and email reminders, furthermore, the ability to add administration fees / late fees to overdue invoices does entice usually late-paying clients to pay on time. Additionally, the support team is prompt, answers all questions in detail and has even added features we thought were important for us to have. Thanks heaps, keep up the fantastic work.
HC
Hannah Classen
Posted 15 Apr 2024
5 out of 5 stars

Terrific Support and Design

Paidnice has been a great asset to our receivables process. The automations make my job so much easier as we are a small business and don't always have spare time. Paidnice has been so straightforward to set up and where I've had questions, their support has been terrific!

Response from Paidnice

Thanks, Hannah! Our team is thrilled to hear that Paidnice's automations have made your job easier, and are helping you get paid on time! Our mission is to simplify the receivables process for all and that our team has delivered when you needed us. Always here if you need us for anything. Cheers, Denym
LC
Laura Carrie
Posted 22 Mar 2024
5 out of 5 stars

Amazing product and hands on service

Wow, I mean, it's always nice when a product actually does what it says but when it's also really user friendly and intuitive that's marvellous. When you have a question and you get a one-on-one video call with one of the team (in my country) within the same day and they are incredibly knowledgeable AND invite you to a new function that's in user testing and very helpful to your business...well, I'd give Paidnice 10 stars if I could. Highly recommend and very worth the reasonable price of investment.

Response from Paidnice

Thank you so much Laura! We are thrilled to hear that our product and support have exceeded your expectations. We'll do our best to always do the best for our customers. Here's to getting you paid quicker!
WS
Warren Shepherd
Posted 15 Feb 2024
5 out of 5 stars

Great product with a very responsive team

We spent a lot of time reviewing solutions to manage AR more effectively, including trials of numerous options. Paidnice was the best fit for us. Their team are super responsive, and the ability to live chat about a quick question with someone who completely understands the product and how it fits into different business scenarios is fantastic. There were a couple of features or tweaks we felt were missing or not as expected; a quick feature request, the team reviewed it, decided they agreed with it being in there, and it was in the product within a couple of days. I've rarely had that level of engagement and response with any of the many software vendors we use. Most importantly, our overdue receivables are reducing already, we no longer have to manually send monthly statements or overdue follow-ups, and requests for us to re-send statements or invoices has reduced, because customers can now get up to date information themselves. I wish this product was available years ago - it would have saved us a lot of time. It sounds cliche to say 'if I could rate it more than five stars I would', but in this instance it certainly applies.
One person found this review helpful.

Response from Paidnice

Thanks Warren! We are delighted to hear that Paidnice has been the best fit for your business after extensive research and trials. Our team takes pride in providing exceptional support and quickly implementing feature requests that align with our customers' needs. It's incredibly rewarding to know that our product has already made a positive impact on your accounts receivable process, saving you time and effort!
DM
Dinorah Moroyoqui
Posted 8 Feb 2024
5 out of 5 stars
My experience with Paidnice has been great so far. It is simple and straight to the point. Helps us stay organized with outstanding invoices. Managing the customers' has also been easier thanks to their help. The team is also great at answering any questions and helping navigate the site.
One person found this review helpful.

Response from Paidnice

Thank you for your review Dinorah! We're thrilled to hear that Paidnice has been instrumental in simplifying your invoicing and customer management. Our team is dedicated to providing a seamless experience, and we're glad to have been of help. If you have any more questions or need further assistance, feel free to reach out. We're here to support you every step of the way. Cheers, Denym
DT
Danielle Thames
Posted 2 Jan 2024
5 out of 5 stars

Best Choice for Automated Charges

The integration is simple and straightforward, and the program performs as promised. This is the best option I have found for automating late fees and interest charges!
One person found this review helpful.

Response from Paidnice

Danielle, your glowing feedback means so much, truly. Hearing our automation helps simplify complex processes like late fees is why we built Paidnice. Cheers, Denym
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