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Hubdoc

Reviews & ratings
3.9 out of 5 stars
130 Reviews
5 star(67%)
4 star(3%)
3 star(3%)
2 star(3%)
1 star(23%)
DP
Danny Parkinson
Posted
1 out of 5 stars

I couldn't even get it started

tried to set up two factor identification - Got to the authenticator to retrieve my code - it kept freezing - I gave up after six tries I had to give up. Mobile app kept referring me to the desktop - constant loop with no exit. Looks like an App I would use if I could get it to work.
SW
Samantha Wilson
Posted
1 out of 5 stars

Will not load contacts from Xero

No matter what i do it will not load the contacts from my Xero account. There is no other support for this issue so im left to find another alternative as it has been like this now for 2 days.
AL
Ana Lario
Posted
1 out of 5 stars

Buggy and no support

Half of the time the app doesn't work and when I need support they can't give it to me because they are not authorised, accountants... How did I suppose to know how to save all the expenses on the different categories?
MS
Mark Spencer
Posted
2 out of 5 stars

Buggy

Just started using this. Supposed to save time. We're finding it is buggy and rather erratic. Document scraping for things like Invoice number, Invoice due date which uses 'machine learning' is far from reliable or intelligent. Already considering looking for an alternative
HN
Hayley Newton-Holroyd
Posted
2 out of 5 stars

Has deteriorated

I've used Hubdoc for the last 2 years and it has just deteriorated. The integration with Xero is really slow and it's full of annoying bugs. Recently single sign on with Xero has stopped working too.
SC
Sarah Cotgreave
Posted
3 out of 5 stars

Clunky

Does not always import seemlessly to Xero. Clunky interface.
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