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Reviews by verified Xero users.
5.0 out of 5 stars
28 Reviews

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Most recent reviews

Anna Hopwood
Posted 1 Jul 2024
5 out of 5 stars

Exceptional App and Service

So happy with the service provided by Ashley at Paidnice. The best service I have had from anyone in years. The product does exactly what it says and we are thrilled to have changed to sending invoices and statements via PaidNice instead of through Xero. Thanks to the team for the excellent service provided.

Response from Paidnice

Thanks Anna! Thank you so much for your wonderful review. It's great to know that Paidnice is making a real difference in your invoicing process. Please don't hesitate to reach out if you need anything in the future! All the best, Ashley
Jaclyn Reynolds
Posted 26 May 2024
5 out of 5 stars

Fantastic App

Instantly helped getting payments out of clients & works seamlessly with Xero.

Response from Paidnice

Thanks Jaclyn! Great to hear that Paidnice has helped improve your client payments. Our mission is to end late payments, one invoice at a time! Always here if you need any assistance. Cheers, Denym
Tony Izzet
Posted 22 May 2024
5 out of 5 stars

Great team and app

Paidnice has been very helpful in reminding our clients when their invoices are due. Simple to setup and has features such as SMS and email reminders, furthermore, the ability to add administration fees / late fees to overdue invoices does entice usually late-paying clients to pay on time. Additionally, the support team is prompt, answers all questions in detail and has even added features we thought were important for us to have. Thanks heaps, keep up the fantastic work.

Response from Paidnice

Thanks so much for your kind words Tony! We're thrilled to hear that Paidnice has been helpful for your business, especially in improving client payments and providing the features you need. Our team is always here if you need a hand with anything. Thanks, Denym
Hannah Classen
Posted 15 Apr 2024
5 out of 5 stars

Terrific Support and Design

Paidnice has been a great asset to our receivables process. The automations make my job so much easier as we are a small business and don't always have spare time. Paidnice has been so straightforward to set up and where I've had questions, their support has been terrific!

Response from Paidnice

Thanks, Hannah! Our team is thrilled to hear that Paidnice's automations have made your job easier, and are helping you get paid on time! Our mission is to simplify the receivables process for all and that our team has delivered when you needed us. Always here if you need us for anything. Cheers, Denym
Laura Carrie
Posted 22 Mar 2024
5 out of 5 stars

Amazing product and hands on service

Wow, I mean, it's always nice when a product actually does what it says but when it's also really user friendly and intuitive that's marvellous. When you have a question and you get a one-on-one video call with one of the team (in my country) within the same day and they are incredibly knowledgeable AND invite you to a new function that's in user testing and very helpful to your business...well, I'd give Paidnice 10 stars if I could. Highly recommend and very worth the reasonable price of investment.

Response from Paidnice

Thank you so much Laura! We are thrilled to hear that our product and support have exceeded your expectations. We'll do our best to always do the best for our customers. Here's to getting you paid quicker!
Warren Shepherd
Posted 15 Feb 2024
5 out of 5 stars

Great product with a very responsive team

We spent a lot of time reviewing solutions to manage AR more effectively, including trials of numerous options. Paidnice was the best fit for us. Their team are super responsive, and the ability to live chat about a quick question with someone who completely understands the product and how it fits into different business scenarios is fantastic. There were a couple of features or tweaks we felt were missing or not as expected; a quick feature request, the team reviewed it, decided they agreed with it being in there, and it was in the product within a couple of days. I've rarely had that level of engagement and response with any of the many software vendors we use. Most importantly, our overdue receivables are reducing already, we no longer have to manually send monthly statements or overdue follow-ups, and requests for us to re-send statements or invoices has reduced, because customers can now get up to date information themselves. I wish this product was available years ago - it would have saved us a lot of time. It sounds cliche to say 'if I could rate it more than five stars I would', but in this instance it certainly applies.
One person found this review helpful.

Response from Paidnice

Thanks Warren! We are delighted to hear that Paidnice has been the best fit for your business after extensive research and trials. Our team takes pride in providing exceptional support and quickly implementing feature requests that align with our customers' needs. It's incredibly rewarding to know that our product has already made a positive impact on your accounts receivable process, saving you time and effort!
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