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Data sync by HubSpot

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1.7 out of 5 stars
6 Reviews

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MN
Matteo Nicholson
Posted
1 out of 5 stars

No Point Installing

Just gets stuck on "Make sure 2FA is enabled in hubspot" even though it is. Useless.

Response from Data sync by HubSpot

Thanks for flagging this, Matteo, and apologies for the frustration. The error is misleading, and we're fixing the wording now. The root cause: having 2FA enabled on your own user isn't enough — the connection requires 2FA to be enforced portal-wide for all users in your HubSpot account. Sorry for the inconvenience, and thanks for helping us catch this.
TP
Tom Pivac
Posted
1 out of 5 stars

Doesn't connect

I have 2FA enabled and yet I'm stuck on. "Couldn't connect to Xero Make sure you've enabled two-factor authentication (2FA) in HubSpot, and try again"
One person found this review helpful.

Response from Data sync by HubSpot

Appreciate the detail, Tom, and sorry this tripped you up — we're clarifying the message now. What the current wording misses: enabling 2FA on your individual account isn't sufficient. The integration requires 2FA to be required across the whole HubSpot portal, for every user. Thanks for your patience while we get this messaging fixed.
JG
james Gilbert
Posted
5 out of 5 stars

Financial data where I need it

This integration has come a long way. Having my Xero financial data available directly in HubSpot gives me valuable context, streamlines my workflow, and helps me get much more value from my CRM.
SK
Serdar Kaya
Posted
1 out of 5 stars

No invoice sync

It is not possible to sync invoice from Hubspot to Xero which makes this integration useless.
11 people found this review helpful.

Response from Data sync by HubSpot

Thanks for the feedback, Serdar, and sorry the integration fell short when you tried it. This has since changed: invoices now sync bi-directionally, so invoices created in HubSpot flow to Xero as well as the other way around, with payments syncing automatically alongside them. If you're open to giving it another look, we'd love to hear how it works for you now.
AM
Audrey Marcotte
Posted
1 out of 5 stars

The app won't install.

I get the notice that I should check my 2FA, which is already enabled. Won't waste anymore time with it.
One person found this review helpful.

Response from Data sync by HubSpot

Sorry this cost you time, Audrey — the message is genuinely confusing and we're rewriting it. The real requirement isn't just 2FA on your own login; 2FA has to be enforced portal-wide, for every user in the HubSpot account. Apologies for the inconvenience, and thanks for flagging it.
SM
Sam Morris
Posted
1 out of 5 stars

DIRE

The app won't install - I authorised 2FA but it says it isn't. Help are NO HELP - just going to DELETE and use the old fashioned way
One person found this review helpful.

Response from Data sync by HubSpot

Sorry for the rough experience, Sam — you're right that the message is unclear, and we're fixing it. The part that trips people up: enabling 2FA on your own user isn't enough. The connection needs 2FA to be required across the whole portal, for all users. If it still won't connect once that's in place, reach out and we'll help directly.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.