The onboarding process was really helpful - Jinesh was great. The system is exactly what we need for integrating Shopify and xero for having so many different products and sales types.

Very happy with our onboarding consultant. He really was very helpful. Only negative is being charged for onboarding and not being given the discount due to missing sessions whilst I was in hospital. System is all setup and working effectively so no complaints there.

Very helpful staff, would 100% recommend

Very promising system for our needs. Great training from Jinesh and always ready to support and helpful.

We still want to keep using Dear Inventory, but we are seriously considering migrating to another platform such as MRPEasy or similar From 2016 to 2021 the DEAR yearly subscription was $USD 750 per year, then in 2022 it jumped to $1350, 2023 to $1485, 2024 to $3421, 2025 they are looking to charge $5634 per year. I have contacted Cin7 about this and there was no concession given. There was certainly no new/improved features in the product (for our business anyhow ) to justify this rapid price increase. Despite all the hassles of starting again on another platform, we will probably jump ship

We have used Cin7 for the past 5 years back when it was previously Dear. We can see the benefit it has brought to our business. From tracking inventory to syncing with Xero. B2B orders and reporting/forecasting. The price is quite high for South Africans but we make sure we utilise a lot of the various features and integrations.