CIN7

Cin7 is great when it works, however there is never a period of time when it doesn't have an issue! Takes months to resolve any issues. I would honestly say, take your time and look at other systems prior to signing up. Cin7 has a great onboarding team , however once your live there is zero support, and that is when you need the service to be great as your data is live!

Cin7 was a great team to work with in customizing the tool to fit our workflow, which connects a Shopify e-commerce platform, Salesforce, and Xero. It is allowing us to scale with a lean team, and to manage operations much more efficiently with less chance for error since we have removed much of the manual parts of our process. I would definitely recommend it!

I would happily recommend Cin7 to anyone looking for a cloud-based inventory solution. However, please research exactly what you need from your software and make sure your integration team totally understand your needs as not doing this correctly to start can end up with you having to fix/adjust later on. Online Support is good, but Premium support is pricy and the turnaround time for support emails and problem solving is sometimes 1/3 days (query dependant), where a phone conversation can solve most queries quickly. Karma Y Gurung has been a great Support Specialist.