To start, the software does exactly what it says it does, so can not fault that. Unfortunately, they over charged us for 5 months (August to December 2025). Managed to get a refund for 1 month, but been chasing for 4 months to get the refund for the other 4 and just being ignored. Started the chargeback through the card provider, but really shouldn't have to come to this.

Reliable app for connecting Linnworks to Xero. The team is always will and able to help with any questions!

Great Support and Support Team.

Synctools is a good app for linking Linnworks and Xero. The support team are quick to help resolve any issues or to provide customised solutions for any issues that may arise.

Reliable interface between Linnworks and Xero. On the rare occasion there has been an issue it has been resolved very quickly by SyncTools support.

If you, like us, use both Linnworks and Xero you'll likely find there aren't too many options to connect the two. Thankfully, there is SyncTools, which is a phenomenal tool, and far superior than the alternative that you may see in the app store. We sync our orders, refunds and purchase orders directly to Xero using this tool. It is executed well because there is a great understanding of both Linnworks and Xero from their team. The support is incredible. So far, we have had some custom integration, and on the rare occasion there has been an issue with syncing, the team are promptly on hand and always find or develop a solution. Please keep up the phenomenal work and keep this app supported.