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Reviews & ratings
4.8 out of 5 stars
127 Reviews
5 star(88%)
4 star(10%)
3 star(0%)
2 star(0%)
1 star(2%)
SJ Powell
5 out of 5 stars

Great customer service

Affordable way to join company data and the customer service is incredible!

Response from joiin

Thank you for your 5* review and comments, they are really appreciated. We will be sure to pass them on to our Customer Success Team. Kind regards Team@Joiin
Lawrence Taufahema
5 out of 5 stars

Game Changer

Joiin was a game changer for our businesses. We now have clear visibility across our three businesses which has saved us considerable time and frustration not to mention the savings on wages. We haven't.even used the platform to it full capability yet with customisable reports and budgets. Very satisfied to use this product and excited for what we can do with it to get more insights.
One person found this review helpful.

Response from joiin

Thank you Lawrence, It's great to learn that Joiin has had such a positive impact in regard to time-saving and costs. We really appreciate you taking the time to share your experience with others on this platform. Kind regards team@Joiin
Guilherme Petersen
5 out of 5 stars
Loved it

Response from joiin

That says it all :) Thank you, Guilherme, really appreciated. Kind Regards Team@Joiin
Agustin Bender
5 out of 5 stars

I love joiin

Before choosing Joiin as my consolidated reporting tool for Xero, I had experience using fathomHQ in my previous company and also tested spotlightreporting. After careful consideration, I ultimately decided to go with Joiin for my current company due to its unique ability to consolidate by account number, even when account names differ. One standout feature of Joiin is its new beta API, which has proven to be highly effective. This API allows me to effortlessly update my reports directly into Google Sheets without the need for any manual intervention. It has significantly streamlined my reporting process and increased efficiency. I am also impressed with Joiin's development team, who have demonstrated their commitment to their users. They are readily accessible and responsive to feedback, which has made a positive impact on the product's quality and user experience. I commend the team behind Joiin for their exceptional work and express my gratitude. Keep up the good work!

Response from joiin

Hi Agustin, Thank you for taking the time to write in such detail, this really helps when others are doing their research. We are really pleased to learn that you chose Joiin after such a thorough level of investigation and that it has proven itself to be such a valuable reporting tool for you. We will certainly pass your kind comments on to the team. Thank you, we really appreciate your support. Kind regards Team@Joiin
Kyle Ewen
4 out of 5 stars

Good, could be great soon

Recently moved over from a more expensive Xero consolidation software and I have been impressed. It's recently easy to use and the ability to toggle entities on and off is very useful. Main thing letting it down is that eliminations are very basis and don't post any differences to a FCTR or similar account - these needs to be done manually meaning the consolidated balance sheet doesn't balance in the app.

Response from joiin

Hi Kyle, We are really pleased you are impressed with Joiin and find it really easy to use. We also appreciate your responses to our product team's emails, which will allow us to continue to develop and improve. Joiin has been built using our customer's feedback over 4 years, so this is always most welcome. Kind regards Team@Joiin
Lorna Phipps
1 out of 5 stars

Reports don't add up

I thought Joiin was great to start with as it can do consolidation - however it's reports don't add up eg variances are wrong if you have eg £50 actual less budget of £0 - it calculated the variance as 0. You have to manually correct these every time you run a report.. Also if you export to excel then any sums are hard coded - so you have to correct these as well. I wish we hadn't signed up.

Response from joiin

Hi Lorna, We were sorry to hear that you were encountering problems with your Joiin reports. We understand how frustrating this can be. We have identified that the variances in your report were caused by differences in the way Joiin handles certain fields in your budgets, which is uncommon. We appreciate you bringing this issue to our attention, and allowing us to work on a solution to address your needs overnight. Kind regards Team@Joiin
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.