As someone new to using Xero and not particularly computer savvy, I initially found the process of integrating the Amaka App with Square and reconciling everything in Xero quite overwhelming. I encountered numerous issues that I simply couldn’t resolve on my own. Thankfully, Diane Enrile stepped in and provided outstanding support from start to finish. Her knowledge, patience, and commitment to helping me get everything running smoothly were invaluable. She not only guided me through the technical aspects but also went above and beyond by doing extensive background work, including uploading and reconciling data going back nine months. Diane’s attention to detail ensured that my Xero, Square, and bank account are now fully synced and balanced — all ready for the accountant with no discrepancies. What could have been a stressful and time-consuming ordeal turned into a seamless experience thanks to her. I truly appreciate her professionalism, efficiency, and the personal care she brought to the process. Diane is an absolute asset to the Amaka team, and I highly recommend her to anyone who needs expert help with accounting software integration — especially if you’re not tech-savvy. Thank you, Diane!

Great customer service.

Jacqueline was great...the issue has been resolved. Very quick response from Jacqueline plus a follow up phone call to check in. Step by step guide on how to fix the issue. Very easy to understand. Thankyou for making life a little easier!

Jacquelyn Dizon has done an amazing job with our integration between Xero and Amaka. Her advice was technically accurate, professional and very quick. As a volunteer run entity, our time is precious. Thank you Jacquelyn Dizon for your counsel. Nick (Treasurer Hamilton RSL Sub-Branch)

James was absolutely fantastic with his assistance, knowledge and response time. Thank you so much for looking after your clients. Great job.

Lyle responded swiftly and resolved my issue with no further information required, including further monitoring to ensure fixed. Very impressive for what on the surface looked like an unusual occurrence, that I was therefore expecting to take some time to troubleshoot and resolve. Excellent service.