I've been using Vinsight for around twelve months. Every time I've phoned the help line with a query, my call has been answered within minutes and my query has been resolved immediately. I phoned the call centre today and the gentleman I spoke to couldn't answer my query so he sent a message to Simon to phone me back which he did within 15 minutes. Simon was able to resolve my query immediately. This kind of customer service is unheard of with most online products. It's such a time saver and Vinsight's customer service is to be commended.

Vinsight has been an integral tool for allowing us to manage our stock and sales. Simon and the team are always on hand to address any queries, are extremely prompt with their service, and always willing to discuss any changes or improvements. The fact that Vinsight can be accessed anywhere, any time, is a huge plus for our on the go business. The reports we are able to generate are highly valuable, easy to run and cover all required aspects.

Vinsight has been invaluable in calculating the WET tax liability for the different scenarios where the tax needs to be applied. My client is a small wine producer in Australia who sells to retail outlets, distributors, and direct to the public. In each case different rules apply for calculating the WET. In addition, the winery is eligible for the Wine Producer Rebate. Simon Lampen was of great assistance in getting the program up and running and helping me to learn to use the software properly. Along with his team, the necessary adaptation was quickly made for the rebate to be calculated along with the WET liability. They are genuinely interested customer feedback so the program can continue to be developed to suit client needs. The integration with Xero makes it easy to reconcile the accounts and prepare accurate reports. It is a pleasure to use the Vinsight program. The program makes WET calculation easy.