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Stripe

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Reviews by verified Xero users.
2.9 out of 5 stars
298 Reviews

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MM
Martin Milewski
Posted 24 Jul 2024
5 out of 5 stars

Best payment app

we have been using this app for about a month now and its been great, fees are the same as our bank but our customers are paying on the day of the invoice or when they see it and payments are linked in xero, Reconciliating the invoices and payments is a breeze and I love how you can see the fees along side the payment on our bank statements. This is one of the best apps.
OS
Omprakash sharma
Posted 23 Jul 2024
1 out of 5 stars

Bogus Fraudulent Scamster payment processors Avoid at all costs.

Bogus Fraudulent Scamsters holding out funds neither refunding customer nor u can refund as account is put on Hold indefinitely. Keeps on changing statements why they are put on hold. If a stupid stripe paid employee comes through i can post their changing reasons publicly. This stripe needs public shamming and boycott
JM
Johanna Macnaughtan
Posted 11 Jul 2024
2 out of 5 stars

Avoid

I've used stripe for four years for two businesses. Out of the blue Stripe decided I was money-laundering through one business, despite the business bank account being the same from the day it was opened and stripe making thousands of euros of payment. Hours of communication and sending them all the relevant documentation plus tracking numbers for sent merchandise, and they reversed that decision only to re-reverse it and inform me they were refunding customers (who already have the merchandise in their hands). I am now in the process of closing both Stripe accounts as this is unacceptable.
LC
Lorraine Callaghan
Posted 10 Jul 2024
1 out of 5 stars

receiving payments take too long

takes too long for the money to reach your account from when payment has been made
MD
Mick Doughty
Posted 3 Jul 2024
1 out of 5 stars

Frustration

Do mot sign up you will regret it
2 people found this review helpful.
JV
Jodi van de Wydeven
Posted 2 Jul 2024
1 out of 5 stars

Impossible to contact

You can't just pick up a phone and call someone at Stripe to get help and then email bounce backs tell me their emails are unmonitored. So hard to get help and info from them.
One person found this review helpful.
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