Link My Books
596 Reviews
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MC
Matthew Cox
Posted 29 Dec 2025
Be very careful, you can not cancel a subscription
This is one of those predatory companies that makes it really hard to cancel your subscription. No such feature exists. You have to contact them and explain why you want to leave and have to sit through them trying to keep you and sell you a discounted month or so. Disgusting
Response from Link My Books
Thanks for sharing this feedback, Matthew. We appreciate you taking the time to let us know about your experience. Our support team has reviewed your request and completed the cancellation within minutes. Making things clear and easy to manage is important to us, and feedback like this helps guide ongoing improvements.
If there’s anything else you’d like us to check, feel free to reply to the ticket and we’ll take a look.
— The Link My Books Team
KH
Kevin Hayward
Posted 19 Dec 2025
LMB is a great piece of software and integrates well with Xero. Any questions/queries are quickly dealt with, as is in my correspondence with Rachel a couple of days ago. Rachel was friendly, very knowledgeable and dealt with my queries quickly and efficiently so I was back up and running in no time. Great service
Response from Link My Books
Hearing that you're back in the groove after chatting with our team is the best feedback we could ask for. Rachel is indeed a star, and we’re so glad her expertise helped resolve things for you right away. Cheers for the support and for the great review!
BHBarry Hynd
Posted 13 Dec 2025
LMB is a great addition to my software stack 👍
LMB is a great piece of software which makes working with Shopify much easier.
Great experience and support from the team which gives you confidence in the product.
Response from Link My Books
Glad to hear Link My Books is fitting nicely into your setup and making Shopify work more smoothly with Xero, Barry. It’s also great to know the team has been there when you needed support — that trust matters to us.
Thanks again for choosing LMB. We’re always here if you need a hand. :)
EN
Edward Neame
Posted 26 Nov 2025
Amazing software which saves a huge amount of time as well as ensuring the accounts are accurate. The team there are amazing help and easy to get a hold of, Donna has been great with all my queries and onboarding.
Response from Link My Books
Thank you for taking the time to share this, Edward. It’s great to hear that Link My Books has taken a load off your workflow and helped keep everything running smoothly. We’re also really glad the team has been easy to reach when you’ve needed support — Donna will be thrilled to know her guidance has made a difference.
We appreciate you being with us and are here anytime you need a hand.
YA
Yusuf Ahmad
Posted 11 Nov 2025
Amazing software
Had amazing service from LMB
Response from Link My Books
Hi, Yusuf!
Thanks so much for the great feedback! We’re thrilled to hear you’ve had an amazing experience with both our software and team.
We really appreciate you taking the time to share your review!
SBStephen Brown
Posted 6 Nov 2025
Great Stuff!
I have automated my sales channel postings and it is saving me so much time. Fantastic! I have just started on the costs now and looking great.
Response from Link My Books
Stephen, appreciate you sharing this. Glad to hear the automation’s already freeing up your time as that’s the entire point of using our tool. Seeing you move into cost workflows next is great; and if you hit any snags or want to optimise further, just reach out. We’re around and happy to help you squeeze even more efficiency out of it. :)
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.