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Employment Hero Payroll

Reviews & ratings
Reviews by verified Xero users.
4.5 out of 5 stars
32 Reviews

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Most recent reviews

Gustav Bessinger
Posted 7 Feb 2024
2 out of 5 stars

Not suitable to accurately account for complexities around New Zealand leave entitlements

We were sold a complete timekeeping and payroll solutions and spent weeks implementing the system only to learn subsequently that leave wasn't accruing correctly for our staff that didn't have a fixed work pattern, so be careful if you want to use this in a business where staff work different shifts each week.
2 people found this review helpful.
Bonnie Muir
Posted 15 Aug 2023
1 out of 5 stars

Don't waste your time

Worst decision we have made. It takes an age to set up, the rostering functionalities are clunky, the app for staff to clock in/out doesn't work, and the customer service team takes days to get back to you to fix any problems. Absolute waste of money, save yourself time and money and look elsewhere.
6 people found this review helpful.
Joanne Swannell
Posted 9 Apr 2021
5 out of 5 stars


Keypay has definitely provided a streamlined way to complete payroll, few glitches but certainly 5 stars :)
Chrissie Smith
Posted 8 Apr 2021
5 out of 5 stars
Absolutely love Keypay and its integration with Xero. Keypay support is brilliant when needed, but once everything is set up its an absolute breeze. Also love its capabilities when it comes to accruing and using TIL.
One person found this review helpful.
Kyle Bourke
Posted 6 Apr 2021
5 out of 5 stars

Great payroll system particularly for those using Australian award pay rates and conditions

KeyPay has worked so well for our business, the preloaded awards and their easy and timely evolution through legislation changed to STP and during the COVID pandemic have taken the hassle and risk out of payroll compliance.
Jenny Crocker
Posted 30 Mar 2021
5 out of 5 stars

Fantastic Time Saving System

Easy program to use with great back up support with lightning fast help when needed.
One person found this review helpful.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.